Medical Receptionist

**Highlights**
- Primarily based in **Gladesville**, with up to one day/week in second premises in **Neutral Bay**.
- We are a specialist medical practice with an ear nose and throat surgeon and perinatal psychiatrist who work separately but with shared staff.
- The practice is committed to clinical excellence, and a high level of customer service, using the latest in technology.

**About the role**
- **Available for immediate start.**:

- Seeking an energetic and highly organised individual who is able to take initiative and also possesses great communication skills.
- The position will commence with 3 days per week (Mon, Tue & Wed). Permanent Part Time with 48 hours per fortnight.
- We have a team of three reception staff who share roles where there is opportunity to optimise procedures and contribute within a strong team.
- Great opportunity for an experienced medical receptionist to join a well organised and supportive work environment.

**Key Responsibilities**
- Greeting & registration of patients.
- Answering incoming calls, booking appointments for patients.
- Managing patient enquiries and passing on instructions and answers after consultation with doctor.
- Prepare fee estimates for private patients and complete requisite paperwork for public and private patients
- Overall management of surgical theatre lists.
- Accepting payments for consultations/operations and billing through Medicare and Private Health Funds.
- Patient account reconciliation
- Accurate data entry, proofing of letters as required.
- Instrument cleaning, sterilisation and organisation.
- Stocktake and ordering of medical consumables.

**Essential Criteria & Skills**
- **Previous medical practice experience ESSENTIAL - surgical practice experience desirable.**:

- **Previous experience using medical practice software ESSENTIAL - experience with Genie desirable**:

- Polite manner with excellent written, verbal and phone communication skills.
- Accurate and fast typing skills.
- Excellent organisational skills, with ability to problem solve and use initiative.
- Flexibility with a rotating roster and variable start and finish times.
- Willingness to work at both Gladesville and Neutral Bay locations.
- **Must be an Australian Citizen or Permanent Resident.**

Above award wages offered, commensurate with experience.

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: $30.00 - $45.00 per hour

Schedule:

- Monday to Friday
- Rotating roster

Ability to commute/relocate:

- Gladesville, NSW 2111: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical admin: 1 year (required)

Licence/Certification:

- Working with Children Check (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person