Care Manager

1 week ago

Eltham, Australia Sensible Care Pty Ltd Full time

**Care Manager - Home Care Packages**

**Job description**

**About the Role**:
This role is suitable for a person who enjoys human interactions, building new relationships, managing staff members and passionate for creating a difference in others’ lives. Previous care management and/or community care experience is highly desirable but not compulsory. Hand on experience in home and community care will be considered favourably.

**Tasks and duties**
- Visiting the clients at their homes and undertaking comprehensive assessments; identifying their goals and needs; producing care plans and the corresponding service schedules
- Setting up supports and services, including helping clients understand services available under the Home Care Packages program, service agreements and service schedules.
- Regularly reviewing their care arrangements and making changes where necessary.
- Raising referrals to service partners such as allied health professionals, managing connections with supports and services, and liaising with service providers.
- Considering client’s goals, needs and circumstances, matching our care and support staff with clients.
- Acting as the first point of call for clients, families, other nominated representatives, healthcare professionals and external services.
- Working closely with care and support staff members to ensure effective scheduling and handling any issues or queries from the team pertaining to your case load.
- Work with the broader team on quality and continuous improvement initiatives.
- Taking an active role in building relationships with client groups and referral sources and representing Sensible Care in business development activities.
- Ensuring all documentation for clients are accurately maintained at all times.

**Essential key selection criteria**:

- Previous experience and demonstrated knowledge in home and community care services
- Time management skills to effectively manage workload and meet deadlines
- A high level of interpersonal skills including the ability to develop and maintain relationships within the team, with clients and participants, across service providers, and other stakeholders
- An Australian Driver’s Licence and own vehicle
- Ability to manage competing priorities
- Strong attention to detail and well organised
- A commitment to providing the best quality support and services to our clients

This role also requires the successful applicant to have or obtain a national police check.

**Job Types**: Full-time, Part-time, Contract
Contract length: 12 months
Part-time hours: 28-38 per week

**Salary**: $58,374.00 - $99,366.00 per year

**Benefits**:

- Professional development assistance
- Travel reimbursement

Schedule:

- Flexible hours

Supplemental pay types:

- Overtime pay

**Experience**:

- Home Care: 1 year (preferred)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: One location

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