Home Care Package Care Manager

4 days ago

Clayton, Australia The myHomecare Group Full time

**_We have an exciting opportunity for a Home Care Package (HCP) Care Manager to join our team in Clayton, VIC, offering telephone-based care for our clients._**

myHomecare Group is a leading Home Care Package Provider in Australia. Joining our company, you will be given opportunities to grow and progress your career in the aged care industry. With the introduction of Support at Home in July 2025, it is an exciting time to develop your care management skills and increase your knowledge of aged care.

This position will be in our fully self-managed, part-managed or fully managed care teams. We cater our support to each client’s unique care needs to ensure we have the best solution for every Home Care Package holder.

**What will we offer you?**
- 3 days working from the office and 2 days working from home
- Telehealth model of care - no travelling to client's homes or being caught in traffic
- Full time, permanent employment, 9-5pm weekdays
- Induction program to properly educate you in our processes and systems plus ongoing training on the job
- Team events to celebrate our success and foster internal relationships
- A fun and supportive team atmosphere

**As a Care Manager, you will**:

- Deliver excellent telephone-based client care for elderly Australians including Care Planning, Assessment and Coordination
- Use your customer service and aged care management skills to make a mark on the community
- Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals
- Work in collaboration with our Nurses and other Managers to facilitate, develop and shape our service offerings
- Monitor the budget of care packages and ensure clients understand service fees
- Engage with internal teams to facilitate client on-boarding
- Ensure compliance with all relevant legislative and industry standards

**We are looking for someone with**:

- Excellent verbal and written communication skills
- Strong computer skills in CRM systems, database management, Microsoft Office
- The ability to work at pace with multiple clients and stakeholders
- Experience in aged care with knowledge of Home Care Packages and the Aged Care Quality Standards is desired
- Nursing qualifications are desirable, but not essential
- The right to work in Australia and obtain a National Police Clearance

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