Onsite Experience Specialist

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.

At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.

And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.

**About the Team**

Our award-winning People Experience team is made up of experts who are focused on reimagining new ways of working and enabling all MYOBers to help more businesses in Australia and New Zealand reach their potential. From talent acquisition, people advisory, organisational development to employee services and workplace experience, we ensure your ride with MYOB is an exceptional one.

**About the Role**

We're looking for someone who is passionate about crafting amazing customer experiences and team culture, on-site in our Melbourne office. You'll have the opportunity to work across multiple areas, from basic tech troubleshooting, event facilitation, and vendor management to supporting remote teams by assisting with the day-to-day operations of our Melbourne office.

As part of the wider People Experience (PX) function, you'll be collaborating with other teams to deliver these outstanding experiences to our employees. You'll also have the opportunity to build relationships with all of our business divisions and functions, find opportunities for improvement, validate how our platforms perform, and ensure we are delivering phenomenal experiences for the organisation.

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Please note that this is a Part-Time role working in office on Tuesdays, Wednesdays & Thursdays._**

**What will keep you busy...**:

- Deliver a workplace experience that inspires, engages, and ensures the safety and wellbeing of our people
- Assist staff and visitors with inquiries and issues related to the office environment, including meeting room and office event setups
- Provide an exceptional onboarding and off boarding experience
- Maintain stock levels of consumables, stationery and IT assets
- Provide basic technical support, ensuring devices (laptops, meeting rooms, access systems) are functional
- Work with remote teams to assist in configuration and troubleshooting of local issues

**What we'd love to see from you...**:

- Experience working in a business support, reception or face-to-face customer service role would be ideal
- Skills in community building and a desire to champion social engagement across the wider Melbourne team
- Previous experience providing onsite business administrative support in a corporate environment
- Amazing customer service and team collaboration skills
- Always curious with a genuine passion for technology and innovation
- A keen problem solver who loves to share their knowledge

**Our Culture & Benefits**

At MYOB our values are at the heart of everything we do. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

\uD83C\uDFA5 See what it's like to work at MYOB and what we're all about.

\uD83D\uDFE3Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events

\uD83D\uDFE3Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers

\uD83D\uDFE3Benefit from our partnership with Sonder, which supports the wellbeing of our team members

\uD83D\uDFE3Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance

\uD83D\uDFE3Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more

\uD83D\uDFE3Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

We’re proud to be a Circle Back Initiative Employe