Hotel Opportunities

7 days ago

Perth, Australia Crown Perth Full time

At Crown Perth memorable experiences are created when we work together. As a Front Office Clerk, you will be responsible for all activities relevant to the Front Desk and for delivering a quality customer service experience. Reporting to the Duty Manager, you would perform check-in and check-out duties, foreign exchange, assist with inquiries, clerical duties and concierge related services to guests and patrons of Crown Perth in accordance with established service standards.
- We have
**Front Office Clerk** positions available at
**Crown Towers**,
**Crown Metropol** and
**Crown Promenade**. These positions guarantee you 48-76 hours per fortnight including a variety of morning, afternoon and overnight shifts.
- Essential Criteria:

- Previous experience working in a front facing customer service position
- You must be reliable, organised and can work independently and demonstrate the ability to resolve queries and be able to think on your feet.
- Must be well presented and impeccably groomed
- Computer literate and familiar with the Microsoft office (Outlook, Word and Excel)
- Excellent communication & interpersonal skills
- Available to work on a 24/7 rotating roster
- Preferred Criteria:

- Hospitality or business-related qualification
- Hotel operations experience in a Frontline role
- Experience using OPERA (Hotel Property Management System)

**Applications for this role remain ongoing**
- What we offer you:

- Crown Perth provides free parking, uniforms washed and laundered on site and free meals at our staff restaurant The Hive. Crown Perth staff have access to attractive discounts and benefits across the Perth, Melbourne and Sydney properties.
- Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

**Primary Location***: Perth

**Position Status***: Part Time

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