Support Services Coordinator

Voted 1st Best Workplace in Health Industry 2022 - Be led by managers who are industry leaders and hands on with your development - Join a collaborative, high-energy group that's gearing for growth **Rehab Management** is one of Australia's most recognisable occupational rehabilitation providers with a multi-disciplinary allied health team providing care to people injured as a result of workplace injury, car accident or military both active duty and veterans. **WHY WE LOVE WORKING AT REHAB MANAGEMENT** Rehab Management is truly all about its **people**: - it is why so many of our staff have had such long tenures with the business. What makes us so different from other occ rehab providers? - We **invest in our people**: - highly focussed on training and development. - We **value work/life**balance**: - 4 "You" days extra leave, pet, volunteer & parental leave plus hybrid work options. - We **reward your hard work**- Industry leading renumeration. - We shake things up - Arriba are **innovators & disrupters.**: - Our service to clients is multi-award-winning - **work with us to support some of the industry best in Australia** As part of the Arriba Group, we were proud to be voted** #1 Best Place To Work 2022 in Healthcare by the Australian Financial Review**: - commitment to a quality life for our staff and clients is why. **WHAT DRIVES US? QUALITY** Our founder Marcella Romero - an OT by trade and the sole owner & operator of the Arriba Group - opens every town hall meeting with: **"My #1 priority is not for us to be the biggest business in Australia - I want us to be the best"** - that commitment to quality runs through every level of our business. **Your Role** The Support Services Coordinator is a full-time role, Monday to Friday. You will be a pivotal team member of our Support Services Team, providing customer focussed, efficient and effective support to our Rehab Management team. You will have strong experience in Customer Service and Administration. You will possess a high level of verbal and written communication skills and have great attention to detail. This role requires you to work collaboratively with the team, and the wider business, ensuring the required tasks are completed to a high-quality standard, which in turn contributes to smooth running of the day-to-day operations of Rehab Management. Reporting to the National Support Services Manager, the ideal person will have the ability to forward plan and have previous experience operating in environments where they are heavily relied upon to undertake a multitude of tasks. You will be responsible for the day-to-day administration activities including general administrative tasks, customer service and providing support to management and internal team members. **About You** - Strong experience in a Customer Service / Office Administration role - Be a genuine people person with fantastic communication skills - both written and verbal - Strong commitment to meeting deadlines in an accurate and timely manner - Effective time management and organisational skills - Computer literate at an experienced level across MS Word, Excel, Outlook and PowerPoint - Experience using Case Management software or similar (desirable) - Experience in the Occupational Rehabilitation industry (desirable) - Extremely organised with the ability to juggle multiple tasks and competing priorities - Creative and innovative - Adaptable and flexible - Self-motivated and enthusiastic - Team player who likes to pitch in with a can-do attitude **APPLY** - A current Australian driver’s license and satisfactory police check to meet the requirements of the role. Mandatory COVID-19 vaccinations will be required for this position, in accordance with relevant Public Health Orders across all States and Territories. In these circumstances, evidence of vaccination will be required prior to an offer of employment._