Relationship Manager

4 days ago

Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 74174
**Department**: DSI Diversified Industries
**Division**: Australia Commercial
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Relationship Manager, you are to manage and build strong relationships with a portfolio of Specialist Industries customers, and drive portfolio growth through customer acquisition, cross
- selling and referrals.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent
**Role Location**: Melbourne
**Work Hours**: Full-time
What will your day look like?
**This role is accountable for**:
Proactively developing and maintaining a detailed understanding of customer business and financial needs
Providing customers with appropriate solutions
Collaborating with Product Partners and other internal stakeholders to design, structure and execute deals
Building and maintaining strong external networks with a strong focus on COI and origination
Structuring deals in conjunction with relevant product and specialist teams
Managing a portfolio of Specialist customers
Coaching and growing an Assistant Manager direct report
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
**Relationship management**: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.
**Business Development**: The activity of partnering with individuals and/ or organisations to pursue strategic initiatives, relationships and/ or opportunities to drive commercial value.
**Portfolio management**: The selection, prioritisation and management of a portfolio of work and/ or customers in line with its strategic objectives and capacity to deliver. The goal is to balance change initiatives and business-as-usual while optimising return on investment.
**Customer solutioning**: Supporting customers by understanding their needs and informing them about relevant products or services, and/ or providing considered options, that meet those needs.
**Coaching**: Helping people move from where they are to where they want to be through the use of effective coaching techniques and strategies.
Ability to drive credit approval activities with expert capability in credit assessment and management.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
25/09/2024, 11.59pm, (Melbourne Australia)

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