Store Supervisor

3 days ago

Robina Town Centre, Australia Gotcha Robina Full time

**ABOUT US**

Gotcha Fresh Tea is a unique offering in the Australian tea space, much more than another 'bubble tea', Gotcha Fresh Tea is freshly brewed and made for each individual order.

At GOTCHA, you’ll find a passion and commitment to excellence, an emphasis on respects in how we treat our customers and each other.

We are growing in dynamic ways and recognise that the right people whose values match those of the business, will enable us to continue our success.

**ABOUT THE ROLE**

In the role of Store Supervisor at Gotcha Robina, a day in your life will include:

- Manage and work with Store Manager to manage the execution of our daily operations and running of the store including store cleanliness and presentation
- Lead by example and drive our Team Members to deliver memorable customer service and experience
- Ensure all Gotcha Robina golden standards are upheld at all times
- Work with Store Manager to assist with people related tasks including training, development and coaching
- Build morale and team spirit by fostering a work environment where Team Member input is encouraged and valued
- Prepare and serve menu items to the highest standard
- Complete in-house training to keep you up to date

**ABOUT YOU**

To be successful in the role of Store Supervisor at Gotcha Robina, you will have:

- Previous supervisor/management experience of minimum 1 year is essential
- Previous hospitality or retail experience is essential
- Exceptional customer service skills
- Ability to lead and effectively communicate with a team
- Energetic, positive and guest focused with can-do attitude
- Passion for hospitality and love the energy that the industry brings
- Enjoy creating memorable experiences for all our customers
- Driven to provide exceptional guest service at all times
- Ability to work well collaboratively as part of a team

**EMPLOYER QUESTION**
- How many years' experience do you have as a Store Supervisor?
- Which of the following statements best describes your right to work in Australia?
- How much notice are you required to give your current employer?
- Are you available to work on a rotating roster?
- What's your preferred work type?

**Job Types**: Full-time, Permanent

Pay: $58,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount

Work Location: In person

Application Deadline: 28/10/2024

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