Office Manager

2 days ago

Croydon, Australia 3 Piglets Cleaning Full time

**Office Manager - Operations**

**Location**: East areas of Melbourne

**Employment Type**: Full-time

**Salary**: Annual salary $78,000 + Superannuation

Are you a highly organised professional with a knack for coordinating people, resources, and services? Join our team as an **Office Manager**, where you'll play a pivotal role in ensuring smooth operations across multiple job sites and contractor teams.

**Key Responsibilities**:

- **Service Planning & Standards**
- Contribute to the planning and review of cleaning services across client locations.
- Set priorities and maintain high standards of service delivery.
- **Resource Allocation**
- Allocate contractors, equipment, and supplies to scheduled jobs.
- Manage office space and logistics for operational efficiency.
- **Work Assignment & Oversight**
- Assign tasks to contractors and monitor performance and job completion.
- Implement quality control measures and provide feedback.
- **Records & Accounts Management**
- Maintain accurate records of job bookings, contractor hours, and client invoicing.
- Oversee payroll, accounts payable/receivable, and financial reporting.
- **Stakeholder Liaison**
- Liaise with property managers, suppliers, and clients to coordinate services and resolve issues.
- **Equipment & Supplies Maintenance**
- Ensure cleaning equipment is maintained and supplies are stocked and distributed appropriately.
- **Compliance & Safety**
- Ensure adherence to occupational health and safety regulations.
- Monitor compliance with government legislation and internal policies.
- **Personnel Coordination**
- Manage contractor onboarding, training, performance reviews, and promotions.
- Coordinate payroll and supervision of cleaning teams.

**Qualifications & Skills**:

- Proven experience in office or operations management, preferably in a service-based or franchise environment.
- Strong organisational and multitasking skills.
- Excellent communication and interpersonal abilities, have to speak English, Mandarin/Chinese, and the Taiwanese local language.
- Familiarity with OH&S regulations and compliance standards.
- Proficiency in scheduling software and office systems.

**Why Join Us?**
- Be part of a growing employee with a reputation for excellence.
- Work in a supportive and fast-paced environment.
- Opportunity to shape service delivery and team culture.

Send your CV and cover letter to

Applications close on 31 Oct 2025

Pay: From $78,000.00 per year

**Benefits**:

- Health insurance

Work Location: In person

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