Quality Specialist

**About us**

Established in 2012, Pinnacle Drinks exclusively partners with winemakers, growers, brewers and distillers to deliver some of the world's leading brands across the wine, beer and spirit categories.

**About the Role**

This role is a fixed term contract to provide maternity leave cover.

The role exists to support the Pinnacle Drinks business on the selection and development of products for our alcoholic and zero alcohol dinks portfolio (Beer, Wine, Spirits & RTDs) in accordance with the Endeavour Group QA Framework and the relevant legislations to ensure we deliver unique and profitable brands that consistently exceed our customer's expectations.

This role is preferably based at Surry Hills.

**Key responsibilities**:

- Drive the QA function within the Pinnacle Drinks NPD process (Beer, Wine, Spirits & RTD's)
- Manage product evaluation and regulatory assessment of imported and domestic products to ensure labelling and formulations are compliant with local laws.
- Evaluate and build product specifications in accordance with the QA Framework, ensuring our products are always safe and compliant.
- Keep up to date with regulatory and legislative matters.
- Manage the production and on shelf surveillance process to assist in consistently delivering quality products.
- Support the commercial teams with management of contract manufacturers, on-boarding new suppliers through our EDQ audit process and identifying quality improvement opportunities.
- Manage ongoing EDQ audits to maintain quality and ethical compliance requirements.
- Build positive and collaborative working relationships with our suppliers to maximise our core business and supplier partnerships.
- Manage product quality related consumer feedback, investigating issues and working closely with the Customer Advocacy team.
- Escalate and resolve issues of product non-compliance with suppliers through root cause analysis and implementation of effective corrective measures.
- Ensure QA data and records are stored and kept up to date.

**What you'll bring to the role**:

- Degree qualified in Food Technology/ Science, with a proven track record working in alcohol or food manufacturing in FMCG environments is essential
- Knowledge and experience in alcoholic beverage manufacturing, particularly beer, spirits and RTD's, is highly regarded
- Excellent understanding of GMP, HACCP and GFSI Quality standards - factory auditing experience is highly regarded
- Experience in social compliance industry programs such as SMETA and BSCI
- Commercially savvy, decisive and proactive
- Superior technical capability
- Exceptional relationship building skills, presentation and communication
- Exceptional problem solver, able to act autonomously and use initiative
- Ability to communicate technical information in an easy to understand manner to all stakeholders within the business
- Demonstrated customer centric decision making process
- Occasional travel is required for this role.

**Joining Endeavour Drinks**

Endeavour Drinks comprises a diverse range of drinks businesses including BWS, Dan Murphy’s and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first. Our ambition is to connect everyone with a drinks experience they'll love.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTI inclusion.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You**

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Drinks is not responsible for any fees related to unsolicited resumes.