Banking Consultant, Joondalup

3 days ago


Joondalup, Australia ANZ Banking Group Full time

**Req ID**: 103051
**Department**: AR Branch Network
**Division**: Australia Retail
**Location**: Joondalup
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Banking Consultant in our Retail Banking, you’ll play a key role in helping to providing customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They have the knowledge required to complete customer transactions, as well as have in-depth needs based conversations and fulfil products as per their accreditation level. This role is based mainly in branches and will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ.
You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience. You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent
**Role Location**: 420 Joondalup Drive Joondalup WA 6027
**Work Hours**: Part Time,16 hours per week
Monday 9.00am 3.30pm
Tuesday 10.00am 2.00pm
Friday 9.00am 3.30pm
What will your day look like?
As a Banking Consultant/ Personal Banker, you will have the opportunity to:

- Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions,
- Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience,
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value,
- Actively participate in and support bank programs and initiatives,
- Take responsibility to ‘know your customer’ from a risk perspective, and
- Ensure compliance with ANZ and branch policies and procedures.

What will you bring?
To grow and be successful in this role, you will ideally bring the following:

- Exceptional customer focus - retail experience is an advantage,
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,
- Ability to multi-task and highly adaptable to change and ambiguity,
- Willingness to work in a collaborative team environment,
- Sound understanding of compliance, and
- Excellent communication and interpersonal skills.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
19/09/2025, 11.59pm, (Melbourne Australia)



  • Joondalup, Australia ANZ Banking Group Full time

    **Req ID**: 88178 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Joondalup About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking,...


  • City Of Joondalup, Australia Australia and New Zealand Banking Group Limited Full time

    Select how often (in days) to receive an alert:Banking Consultant, JoondalupDepartment: AR Branch NetworkDivision: Australia RetailLocation: JoondalupAbout UsBuild a rewarding career in an innovative, fast paced and collaborative environmentAre you someone who has the desire and ability to move up a career path to Lending? Join usUse your passion and...


  • City Of Joondalup, Australia Australia and New Zealand Banking Group Limited Full time

    Select how often (in days) to receive an alert:Banking Consultant, JoondalupDepartment: AR Branch NetworkDivision: Australia RetailLocation: JoondalupAbout Us- Build a rewarding career in an innovative, fast paced and collaborative environment- Are you someone who has the desire and ability to move up a career path to Lending? Join us- Use your passion and...


  • City of Joondalup, Australia ANZ Banking Group Limited Full time $70,000 - $120,000 per year

    About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking, you'll play a key role in helping to providing customers with a seamless banking experience, through meeting...


  • Joondalup, Australia ANZ Full time $70,000 - $120,000 per year

    Req ID: 103051Department: AR Branch NetworkDivision: Australia RetailLocation: JoondalupAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Banking Consultant in our Retail Banking, you'll play a key role in...


  • Joondalup, Australia HSBC Full time

    -Job descriptionSome career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...


  • Joondalup, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Joondalup We are seeking a Permanent Part time Customer Banking Specialist Relief to join our Joondalup team. In this role you will be required to work across and support a cluster of branches. Travel will be required. **Part time 31.25 hours per week**: Monday to Friday: 9.15am - 4.15pm **Do work that matters** As...


  • Joondalup, Australia Commonwealth Bank Full time

    We are seeking a Permanent Part time _Customer Banking Specialist Relief to join our Joondalup team. In this role you will be required to work across and support a cluster of branches. Travel will be required. **Part time 31.25 hours per week**: Monday to Friday: 9.15am - 4.15pm **Do work that matters** As the public face of CommBank, the Retail Banking...


  • Joondalup, Australia APM Group Full time

    Location Joondalup, WA - Job Type Full Time - Brand APM Employment Services VideoUrl Reference REF1121F **Why join APM?** APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us,...


  • Joondalup, Australia HSBC Full time $60,000 - $80,000 per year

    Job description Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...