Release Manager

Release Manager

The Westpac Group has been proudly advancing Australia for over two centuries. Our success is built upon both our heritage and our ability to evolve. Our vision is to be one of the world's great service companies, helping our customers, communities, and people to prosper and grow. In Cash and Transactional Banking we're striving to be game-changing technologists, shaping the future of banking. We understand the big picture and focus on things that will move the dial for the Westpac Group.

The Westpac Group has a complex Information Technology environment that needs to deliver to the rapidly changing needs of our customers and employees, the ever-evolving IT landscape, and the Group's regulatory and statutory requirements.

**How will I help?**

The Release Manager role is an important role reporting into the Technology Service Owner. Release Manager is responsible for scheduling, planning, and controlling the software's development and delivery process. As a Release Manager, you will
- be responsible for partnering with the DevOps team deliver the services and will support both IT Operations and Delivery squads.
- be responsible for the Release Management lifecycle that involves the stages such as scheduling the release, coordinating between multiple squads across Originations and Servicing teams, and deployment of release as per the schedule.
- Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
- Schedule the release readiness reviews before deployment and milestone reviews after each release.
- Plan and give weekly updates on the release activities
- Lead the Go-Live activities to deploy the software successfully.
- be required to manage the Risk reporting at portfolio level and help track issues/blockers/incidents in production at regular frequency(monthly). Any issue introduced in production as a result of a release should be included in risk reports and tracked until resolution.
- Coordinate with L2/L3 teams and build/publish dashboards for tracking customer transactions and manage issues if identified.
- Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management

**What do I need?**

To be successful in this role, you need to have the following skills, education & personal attributes.

**Technical and Industry Expertise**:

- A bachelors or higher degree
- 10+ years' experience within projects and/or delivery of technology solutions in a service delivery, project management or release management roles.
- Champion in driving continuous improvement and uplift in tools and processes.
- Experience across Agile and adaptive delivery models and mindsets.
- Knowledge of Continuous Integration and Continuous Delivery (CD/CI) pipelines & tooling
- Working knowledge of managing code repositories such as Github is desirable
- Experience in working with DevOps and Agile methodologies
- Working knowledge of Software Development Lifecycle
- Expertise in computer programming
- Team management skills
- Knowledge of traditional agile methodologies, including Scrum, Waterfall, or Kanban
- Expertise with the use of tools such as JIRA and Confluence
- Experience crafting and measuring success with OKRs, KPIs, etc.
- Previous Banking domain experience is a plus
- Experience of using Fortify/Tenable is desirable

**What is it like to work there?**

As well as good pay and a great culture, joining the Westpac family means you'll get some of the best banking, wealth, and insurance benefits in the market. We'll even pay you to do volunteer or community work. We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

The health and well-being of our employees is our top priority. We have developed clear standards to ensure our people are confident, safe, and healthy whether they are working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.

Job ID 300001578664847