Medical Receptionist

2 days ago

Bondi Junction, Australia I-MED Radiology Network Full time

At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time.

If these are the kind of values you strive for, then we’d like to talk to you, because At I-MED Radiology we recognise that to be the leader in our industry, we must invest in our people, systems and technology and put the patient at the centre of everything we do.

Our **fast paced, dynamic **clinic in **Bondi Junction **is currently seeking a **Medical Receptionist **to join the team. The role is a **full-time position **working between the core hours of 7.45am and 6pm, with potential for weekend overtime.

Reporting to the Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

**Key attractions for this role**:

- Excellent customer service and patient care
- Warm & collaborative team environment
- Wide range of services and modalities offered

**Key accountabilities include**:

- Driving the delivery of high-quality reception and contact centre services
- Managing appointments to maximise customer service and clinic efficiency
- Providing excellent customer service and patient care
- Developing and maintaining strong working relationships with patients, referrers, staff and managers

**Key selection criteria**:

- Previous medical receptionist and/or customer service experience
- Ability to manage high volume, inbound calls
- Demonstrated initiative and willingness to learn
- Excellent interpersonal and communication skills
- Ability to work in a fast paced, dynamic environment

**Covid-19 Vaccination Policy**

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.

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