Medical Receptionist

**Who We Are**

MediPharm Medical Practice is a state-of-the-art health centre, offering a comprehensive range of services under one roof. Strategically located along the bustling Hoxton Park Road in Liverpool LGA, we cater to the growing community's diverse healthcare needs. Our services include general practice, dentistry, pathology, Allied Health, pharmacy, and naturopathy. We pride ourselves on providing a modern, friendly environment with flexible work arrangements.

**About the Role - Receptionists**

We are seeking two exceptional receptionists to join our team on a full-time and casual basis. Our operating hours are Monday to Friday from 8am to 7pm, Saturday and Sunday from 9am to 5pm, and Public Holidays from 9am to 5pm.

**Responsibilities**
- Provide a warm welcome and assist patients with their enquiries and appointments
- Handle telephone enquiries with professionalism and courtesy
- Process patient payments accurately via cash and EFTPOS
- Ensure the secure and efficient storage and retrieval of patient and practice records
- Maintain confidentiality of patient personal and financial information at all times
- Keep the reception area and clinic rooms clean and organized

**Requirements**:

- Previous medical reception experience is highly valued
- Proficiency in computer skills, with PDF skills being a significant advantage
- Outstanding customer service and teamwork skills
- Ability to work effectively under pressure, leaving personal issues outside the workplace
- Commitment to ethical conduct and behaviour
- Excellent verbal and written communication skills
- Empathy towards patients
- Strong work ethic, a can-do attitude, and the ability to meet performance targets
- Punctuality and reliability are essential
- Availability to commence work as soon as possible

**Join Our Team**

**Job Type**: Casual

Pay: From $31.09 per hour

Schedule:

- Afternoon shift
- Evening shift
- Every weekend
- Weekend availability

Ability to commute/relocate:

- Prestons, NSW 2170: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have you used Best Practice Software before?

**Experience**:

- Medical admin: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 02/06/2025