Strategic Partnership Officer

ABOUT THE COMPANY:
HFH CARE is a privately owned, nationally operating NDIS provider offering flexible, high
- quality support services. We serve individuals with varying needs—from mínimal to

complex—and are dedicated to helping people with disabilities live independently in their

homes and communities. We also prioritise strong support for our valued employees.

OBJACTIVE:
The Partnership Specialist strengthens the organization's presence in the disability sector by developing strategic alliances with community groups, businesses, and government bodies.

Through research and tailored outreach, they build mutually beneficial relationships that

enhance service delivery and visibility.

They coordinate collaborative initiatives, monitor partnership effectiveness, and foster

ongoing engagement. By maintaining strong communication and evaluating outcomes, the

specialist ensures continuous improvement and long-term success. Their role is key to

expanding outreach, supporting shared goals, and driving sustainable impact through

meaningful partnerships.

CULTURE + BENFITS:

- Person-Centered & Inclusive Culture:
HFH CARE fosters a supportive, inclusive environment focused on empowering

individuals with disabilities to live independently, promoting respect, compassion, and

dignity.
- Employee-Focused Support:
We prioritize staff wellbeing through ongoing training, flexible work arrangements,

and a strong commitment to professional growth and job satisfaction.
- Impact-Driven Purpose:
Employees experience meaningful work, knowing their efforts directly enhance the

lives of individuals in the community, backed by a values-driven, national

organisation.

ABOUT THE ROLE:
1. Identify and Research Potential Partners:

- Conduct comprehensive research to identify community organizations,

healthcare providers, educational institutions, and government entities that

align with our mission.
- Create and maintain a database of key contacts, including decision-makers

and relevant stakeholders.

2. Engage and Initiate Contact:

- Develop and present compelling introductions to potential partners,

highlighting mutual benefits and opportunities for collaboration.

face to face and social media, to initiate contact.

3. Participate in Networking Opportunities:

- Attend industry events, workshops, and conferences related to the NDIS and

disability services to build relationships and connect with potential clients and

partners.
- Actively participate in local community events to establish rapport with key

stakeholders.

4. Develop Collaborative Proposals:

- Create customized partnership proposals that define shared goals, roles,

responsibilities, and success metrics for potential collaborations.
- Propose specific collaboration methods, such as joint projects, resource

sharing, and co-hosted events.

5. Build and Maintain Relationships:

- Maintain strong, ongoing relationships with partners through consistent

communication, including updates, feedback sessions, social media

engagement, and timely follow-ups to encourage collaboration and support.

6. Evaluate Partnership Success:

- Continuously assess partnership performance using defined metrics and

refine strategies to strengthen collaboration and improve results.

7. Contribute to Organizational Goals:

- Collaborate with internal teams to align partnership initiatives with

organizational goals and provide partner insights to improve services.

Required skills and qualifications
- Partnership Experience: Proven experience in partnership development, stakeholder

engagement, and community initiatives
- Relationship Building: Proven ability to establish and sustain meaningful, long-term

connections with community groups, businesses, and government agencies.
- Digital Proficiency: Skilled in using CRM platforms, Microsoft Office, and digital

communication tools; knowledge of social media for professional engagement is

advantageous.
- Strategic Insight: Adept at conducting analysis, identifying growth opportunities, and

developing customized partnership strategies to align with organizational goals.
- Communication Skills: Excellent interpersonal, negotiation, and communication

skills, with the ability to engage a wide range of stakeholders effectively.
- Collaborative & Independent Workstyle: Comfortable working autonomously while

also thriving in team environments, with a flexible, solution-focused approach in fast
- paced settings.

**Job Types**: Full-time, Part-time

Pay: $31.00 - $38.00 per hour

Schedule:

- Day shift
- Morning shift

Supplementary Pay:

- Commission

Ability to commute/relocate:

- Coolaroo VIC 3048: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- NDIS Service Provider: 2 years (preferred)

**Language**:

- Arabic (preferred)

Licence/Certification:

- Driver's License (preferred)

Work Location: In person

Expected Start Date: 01/05/2025