Operations Specialist

6 days ago

Botany, Australia TNT Express Full time

**About the role**

As part of our Special Services team, you will be responsible for analysing existing data as well as developing new reports and templates in order to achieve our objective of providing an efficient, profitable, and value-added service to our customers.

**Main responsibilities include**:

- Enhance data reporting structures and processes in order to provide management with information resulting in clear decision making for operational improvements.
- Prepare weekly P&L figures to identify variances to budgeted cost centres.
- Develop and maintain compliance procedures for the operational areas in order to maintain service levels and ensuring a safe working environment.
- Build and maintain a driver safety net earnings report to mitigate risks
- Utilise your strong analytical skills by reviewing customer rate and driver pay tables to identify variances and opportunities to drive efficiencies.
- Interpret various operational reports to identify efficiencies
- Develop daily service report to reflect on-time service levels and key areas for improvement.
- Provide analysis reports on business trends and possible continuous improvement changes in operations.

Post Code: Botany 2019

**Experience required**
- Previous experience in an Operations environment
- Previous experience working in an Analyst capacity
- Proven ability to accurately & effectively report on data and meet production timelines
- Ability to communicate with impact and build first class relationships
- MS Office literate including advanced Excel and Access skills

**The benefits**
- Attractive salary
- Excellent career progression opportunities with a global organisation supported by extensive in-house training programs and tuition assistance
- Full training and support in a friendly team culture
- Special employee discounts on memberships, computers, electronics, health insurance, travel packages, and much more

**The Philosophy**

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.

**The Culture**

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

**The Mission**

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.

**Equal opportunities**

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state, or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Please note that this position is a ‘Transport Data Analyst’ role, and the title of this role will be ‘Operations Specialist-SpS’ in line with the global FedEx title structure.
- Health insurance

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