Trainee Customer Service Officer

7 hours ago

Gillman, Australia Plasdene Glass-Pak Full time

**A fantastic opportunity within the dynamic world of packaging for an individual with a desire to provide an exceptional customer service and sales experience**
- **
Close knit team with a fun, supportive and collaborative culture**:

- ** Highly successful and growing business offering stability**:

- ** Great salary**:

- ** Not a call centre**:

- ** No cold calling**:

- ** On the job training provided**:

- ** Combine work with study commitments**

**Partner With Us & Grow**

Partner With Us & Grow is our purpose, our brand statement, and is the heart and soul of why we do what we do. We are dedicated to creating an environment that allows our people to thrive. Wherever they may be on their work journey (just starting out, progressing, or chasing their next adventure) this means supporting personal and professional development within the business; providing opportunities to diversify skill set; and obtaining promotions from within. Our commitment to our people is one of a nurturing growth partnership aimed at providing the highest level of career satisfaction.

**About The Role**

Our customer service team is highly valued and critical for our continued success. The role is diverse and will see you working with a large and varied product range.

In return for your commitment and keen desire to learn, we can offer ‘on-the-job’ training and a rewarding career in a well-established, supportive and growing business.

**Key accountabilities**:

- Engage face-to-face with customers in a Showroom environment taking them on a journey of exploration to provide the best packaging solution to fit their needs
- Respond to telephone sales enquiries
- Prompt and efficient processing of customer orders and timely follow-up to meet specified delivery dates
- Price and quote customers within agreed parameters
- Build strong customer relationships for repeat business
- Field new enquiries and provide support to the external sales team

**About You**

To succeed in this role you will need the following skills and attributes:

- A passion for customer service and sales
- Clear and confident communication skills with a great phone manner
- Computer literacy
- Be a team contributor with high attention to detail and accuracy

**About Us**

Plasdene Glass-Pak is now the largest independent, family and Australian-owned Packaging Distribution Business in Australia. We supply glass and plastic bottles, jars, containers, closures, cartons, dividers, cans, flexible and bulk packaging to the food, beverage, pharmaceutical, health care, wine, oil, spirit, industrial, agricultural, pet care, personal care and cosmetic sectors from seven Packaging Plaza Showrooms and Distribution Centres across the Nation.

**How To Apply**

**No recruitment agencies please.

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