Front Office Coordinator

6 days ago

Brisbane, Australia Barclay Recruitment Full time

Work alongside a diverse team of dedicated professionals and support staff in an amazing culture.
- Great central location in Brisbane that is close to public transport.
- Great renumeration package.

**About The Company**
Enhance Dentistry draws patients from all over Australia and worldwide and have a dedicated and close-knit team, who provides a service that makes patients feel like they are family. With over a decade of experience, they offer a holistic, innovative and transformative approach to treating orofacial disorders.

**About The Role**
This is an exciting time to be joining their team, as they expand to meet growing patient demand. They are looking for someone committed to ensuring patients’ needs are being met and exceeded.

**Core responsibilities include**:

- Warmly and skillfully managing inbound communications via phone, the web and social media
- Professionally and responsibly maintaining a responsive and efficient schedule for multiple practitioners
- Sensitively handling enquiries from patients in need
- Welcoming and farewelling patients and their families with friendliness and warmth
- Tactfully and discretely managing payments and financial plan arrangements
- Hours: Standard full time business hours - Monday to Friday

**About you**
You are experienced, driven and you are passionate about providing an amazing patient experience. You enjoy working in a fast-paced environment, have mastered the art of multi-taking, time management and working autonomously. You are known for your high level of enthusiasm, you always move at pace and have a knack for building great relationships, not only with your team, but also patients.

You love working with dedicated and supportive team who are passionate about truly making a difference in patients' lives. If you are dedicated, passionate and heart-based with front office coordinator experience, join our family and be the smiling face and welcoming voice of the practice.

**Skills / Experience Required**:

- Minimum of 2 years’ experience as a receptionist
- A people person
- Loves to get stuff done and to a high standard
- Positive “can-do” attitude
- Highly organised
- Capacity to plan ahead anticipating future needs
- Attention to detail
- Great at task and time management
- Ability to juggle a number of tasks simultaneously
- Strong work ethic, who is happy to be part of a high-performance culture and a great team player

**Skills Preferred (but not required)**:

- Experience as a front office coordinator or receptionist in a premium dental or private medical practice
- As a dental assistant or other clinical role

**Benefits and Perks**
- Great central location in Brisbane that is close to public transport
- Ongoing training and development provided
- You’re guaranteed to grow, learn and develop personally and professionally
- A wonderful team of kind and generous people, committed to delivering high quality care
- A caring, values led culture
- A very kind and supportive boss No really

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