Operations Manager

5 days ago

Artarmon, Australia Norths Collective Full time

**About the Role **
Reporting to the General Manager, we are looking for a strong Operations Manager to join our team. The Operations Manager is responsible for supporting the General Manager by managing day to day trading operations in accordance with the venue's business goals and strategies. This involves a collaborative approach and leadership to organisational, cultural and structural change, service innovation, sustainability and operational efficiencies.

This is a great role which leads and supports multiple departments with special attention given to service, food, beverage and events. You will also get to assist with menu development, COGS, activations, the opportunities are endless.

Joining The Glasshouse Artarmon means you are part of Norths Collective which includes Norths Cammeray, The Greens North Sydney, The Alcott Lane Cove, The Verandah Beecroft, Molly's Pavilion Cheltenham and Seagulls Tweed Heads.

**Our Benefits**:

- Five weeks annual leave
- Free meals
- Free gym membership at Norths Fitness
- $5 staff parking at the Homemaker center
- Opportunities for career development in the company and within a professional, successful, stable and well respected expanding collective
- Energetic and passionate leadership team that embraces change and is focused on success
- Work for a Club that is passionate about its people and our commitment to our communities

**Your key priorities will be to**:

- Lead the team to success
- Maintain a high level of customer service
- Assisting in the successful implementation of all marketing and promotion programs
- Operational Performance including rostering, recruitment and selection, feedback, ordering, stock control, cleanliness and working towards meeting KPIs and budget goals
- People Leadership including being directly responsible for performance, direction and succession planning of our people
- Financial Management in conjunction with General Manager
- Maintaining effective communication with all stakeholders and creating high performing teams
- Actively driving and supporting a range of Work, Health and Safety Compliance activities
- 7+ years’ experience in Hospitality
- Passionate about great service along with great food, beverage and events knowledge
- Diploma in Hospitality or related discipline
- Expertise in service excellence, managing food, beverage, events operations
- People person and passionate leader
- Good conceptual ability and strategic thinking
- Strong administrative skills and POS systems experience
- Previous experience of managing an operating budget with P&L responsibilities
- Must hold valid First Aid and Responsible Service of Alcohol certifications
- Double vaccinated against Covid-19

If you are an experienced people leader, with a passion for service, events, food and beverage, this is role for you

**A Place to Belong...**
- The Glasshouse Artarmon is a part of the Norths Collective - a forward thinking, fresh and competitive brand who are leaders in the club and gaming industry. All about bringing people together through the sharing of exceptional food, drinks, events, health and fitness and entertainment experiences. A not for profit business, we are passionate about our commitment to giving back through sport, social and sustainability initiatives._

**Salary**: $80,000.00 - $85,000.00 per year

**Benefits**:

- Free food
- Gym membership
- Parental leave
- Referral program

Schedule:

- 10 hour shift
- 8 hour shift

Work Location: One location

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