Technical Team Leader

7 days ago

Melbourne, Australia HAYS Full time

IT Technical Team Leader job available at National MSP | Melbourne Inner South | Permanent | Immediate start
**Your new company**
A leading National Managed Service Provider based in Melbourne’s Inner South requires a Technical Team Leader for a permanent vacancy commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies.

**Your new role**
Within this challenging and rewarding position, you will be responsible for:

- Leadership and management of the Technical Team in VIC & NSW.
- Overseeing project delivery, solution design, ticket escalations, hardware deployments, problem solving of complex escalations and the mentoring of team members.
- Managing staff productivity and performance.
- Training, coaching and developing the VIC / NSW team.
- Ensuring overall client satisfaction SLAs are met.
- Assisting with escalated complex technical support requirements.

**What you'll need to succeed**
To be successful in this role, you will have:

- Demonstrated experience in managing / leading a team.
- Strong experience with Windows Server, Active Directory, Microsoft 365, Azure, Teams, VMware / Hyper-V, Networking, Firewall, Backup & Disaster Recovery, VoIP and Security.
- Excellent ability to communicate across all levels of an enterprise business.
- A tertiary education in Information Technology as well as Microsoft, VMware, Citrix and Cisco certifications are beneficial.
- Proven experience working within a Managed Service Provider or Consultancy.
- Current driver’s license and access to a car.

**What you'll get in return**
Working in an organisation where they develop and grow careers, you will be offered an attractive salary package. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out

**What you need to do now**

**LHS 297508** #2686043

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