Venue Manager

2 weeks ago

Surfers Paradise, Australia Artesian Hospitality Full time

Surfers Pavilion_ is on the hunt for an Experienced Manager to lead our team

**The Company**

Artesian Hospitality is one of Queensland's largest and most well-established hospitality organizations. Artesian is recognized as an industry leader in the hospitality space and is synonymous with quality customer service and high calibre employees. We aim to bring a little magic into the everyday. We are driven to deliver unique and memorable experiences to every person who steps into one of our venues. Guest experience is at the core of what we do and with a growing portfolio we have an exciting opportunity for an exceptional, people focused individual to work across our high-end venues creating world class guest experiences

**The Venue**

Surfers Pavilion, the most vibrant, waterfront venue in the iconic Surfers Paradise.

With uninterrupted river views, the best produce and refreshing cocktails, Surfers Pavilion is perfect for after work drinks, a day with your friends or a whole night out

**The Role**

As a Manager at Surfers Pavilion, your key focuses will include.
- Leading a large team of fun-loving individuals to ensure that they are consistently delivering an exceptional experience to our guests.
- Maintaining a vibrant and inviting atmosphere, ensuring our venue is always immaculate.
- Ensuring that our focus is always on the guest and their experience.
- Managing strong financial controls as well as initiating and executing growth strategies to increase top line sales.

**The Person**

Previous experience as a manager in a fast-paced environment.
In-depth knowledge of the industry.
Strong working knowledge of related computer software.
Ability to adhere to budgets and meet financial targets.
Exceptional organizational, leadership, problem-solving, and communication skills.
Ability to plan and forecast
Excellent customer service skills.
Exceptional delegation skills.
Current QLD RSA
Complaint handling and conflict resolution
Previous experience in staff performance reviews & staff disciplinary action
Previous experience rostering staff.

Ideally, we would love to meet someone with 2-3 years’ experience in a similar role, has a great can-do attitude, and a focus on guest experience.

**The Benefits**

At Artesian, we thrive on individuality. We want you to bring your whole self and personality to work, igniting your passion amongst the team and our guests. We’re a business built on great people, loving what they do. Being a team member at Artesian also makes you family at some of the Gold Coast's best restaurant_s_, bars, night and day venues. You will receive amazing discounts across our venues _(50% off food & beverage), _as well as VIP access and special offers from our partners such as alcohol companies, concert and festival organizers. All of this is combined with a growing number of venues that provide career progression and the opportunity to be a part of a culture that is passionate about the industry. We are pioneers in everything guest focused to create magical experiences every single moment for the team and our guests.

If this sounds like you and your future career path APPLY NOW

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