Invoicing Officer

**Location**:

- Northcote, Victoria**Category**:

- Accountancy

**Work type**:

- Permanent

**Our RTO, The Institute of Training and Further Education (iTFE) is a national Registered Training Organisation (RTO 6372) operating across Australia providing short courses, online, certificate and diploma courses, along with customised training packages to corporate customers to about 25,000 students per annum. iTFE is looking for their next Invoicing Officer** **_Superstar_**

**The Opportunity**:
Bring your spark and passion to our collaborative team We are currently looking for a Invoicing Officer to join our team at iTFE in our Northcote office. This role will require a dynamic and adaptable individual to engage in our fast-paced and ever evolving environment. Focused on delivering exceptional, accurate and timely coordination of iTFE’s invoicing financial responsibilities across multiple clients and students which will include accounts receivable, accounts payable and general ledger functions across the organisation

**Benefits**:
Flexible work arrangements

Access to scope of support packages for staff (i.e. EAP)

Supportive and progression focused employment

Dynamic & engaging team environment

Work with nationally renowned brands and businesses

**Your duties will include**:

- Client Invoicing_
- Generate and send out invoices from VETrak for National clients/students
- Follow up on overdue payments
- Carry out invoicing reporting activities according to specific deadlines required by Management
- Perform account reconciliations where required for larger clients
- Monitor customer account details for non-payments, delayed payments and other irregularities
- Research and resolve possible payment discrepancies
- Manage student cancellation invoice adjustments or collection
- Follow established procedures for processing receipts
- Process Credit Card payments
- Process Direct Debit payments
- Investigate and resolve customer queries
- Process Adjustments
- Prepare all End of Month invoices from VETtrak and send to relevant parties
- Request manual invoicing from Finance Department where necessary
- Ensure short course and pathway programs are invoiced or claims made in appropriate time frames_Customer Service_
- Deliver a superior service to our suppliers and clients including responding to queries and requests within
appropriate timeframes
- Effectively communicate with all stakeholders (internal and external) to ensure alignment is reached and
satisfaction is achieved in service delivery
- Be proactive in identifying areas of risk within the accounts function to ensure efficient accounts processing and
ongoing customer satisfaction
- Responsibly carry out tasks with efficiency and with the end result in mind
- Capably perform any other duties the Employer may assign to you, having regard to your skills, training and experience.

**What you will bring to iTFE**:

- Education & Accreditation_
- Certificate III or IV in Accounting (highly desired)
- Related Experience_
- Sufficient experience in a similar role, ideally RTO environment
- Proficiency in Vetrak, and Excel spreadsheet production and interpretation
- Basic level proficiency in Microsoft Office programs
- Ability to work across multiple organisations
- Skills/Competencies_
- Ability to maintain confidentiality
- High level of attention to detail
- Strong verbal and written communication skills
- Ability to work collaboratively and effectively in a team environment
- High level of personal initiative
- Ability to manage competing priorities effectively
- Ability to analyse problems and present solutions to complex issues

**Job Information**:

- Job Reference: 200039233_1663642038
- Salary:

- Salary From: £65
- Salary To: £75
- Job Industries: Accountancy
- Job Locations: Northcote, Victoria
- Job Types: Permanent