Retail Assistant

Feel proud to deliver excellent customer service in a role that really matters
- Join a hardworking team, and stand shoulder to shoulder with people you trust
- Fantastic benefits, like 20 weeks parental leave and paid volunteer days

**So much good. So let’s make it better**

You might not have heard of us, but we're sure you know the high-quality brands and products we’ve been distributing to the building industry for almost 40 years.

With 25 locations across Australia, Lincoln Sentry is a proud part of the DuluxGroup family so we can support you as you grow with us. And while work is important, our top priority is to ensure you stay safe on the job and get home to the people who matter most.

We’re really proud of all we’ve achieved over the years. But we’ve really only scratched the surface. Join us as our Branch Assistant and help us as we take something great and make it better.

**Your opportunity**

As a Retail Assistant at Lincoln Sentry, you’ll play a critical role in ensuring the success of our Trade retail storefront through providing an exceptional in-store experience. Working shoulder to shoulder with your fellow Retail Assistants, Branch Manager, Area Manager and National Network Manager, you’ll confidently undertake a variety of tasks, from Warehousing to front-end customer sales.

Here’s what you’ll achieve here
- You’ll proudly represent the Lincoln Sentry Trade Network and deliver on our commitments to safety and customer service excellence
- You’ll aid in your store’s cost management strategies through maintaining high productivity, efficient usage of storage space, and proper protection of stored materials
- You’ll uphold appropriate levels of housekeeping and maintenance to ensure your branch and warehouse reflects a professional appearance
- You’ll collaborate with our national teams to ensure procedures and transactional actions are followed through
- You’ll participate in creating a zero-harm work environment, for our customers and our team

**What you’ll bring**
- You’ll need a current and unrestricted Class C Driver Licence or higher
- Strong customer service and communication skills (both written and verbal)

Although not essential, it would be great if you have...
- A Forklift Licence or willingness to obtain a Forklift Licence
- Previous experience working in a Trade Retail environment or another relevant area

But what’s most important is that you’re committed to doing good work, well. You’ll work shoulder-to-shoulder with trustworthy people, so it’s important that you’re willing to work in a team environment. We’re also on a constant journey of growth, so you’ll need to have an open mind and be flexible to change.

**Why choose us?**

You know when you get to do good, quality work with people you actually like? It feels good, eh? At Lincoln Sentry, you’ll find no-nonsense people who get in and get it done. We roll up our sleeves, share the load, then head home, safe and sound.

Tegan loves working for Lincoln Sentry because it means she can achieve a healthy work-life balance as she raises her young family.

“I’ve learned how to step back more here. I think it’s important to have a good work-life balance, and Lincoln Sentry is very supportive of that. You shouldn’t have to pull astronomical hours to get your job done. Here, you get all the tools and resources you need to find the balance that’s right for you.”

We know you give a lot. So here’s some of what you’ll get in return:

- Industry-leading professional development programs
- 20 weeks paid parental leave for primary carers
- Total wellbeing support through our wellbeing app and our LifeWorks Employee Assistance Program
- Monthly Employee Celebration Program and Quarterly XCEED Program to recognise and reward your hard work
- Up to $1000 a year back on out-of-pocket medical expenses, through our ‘Gap Plan’
- ‘Supporting our Communities’ employee action day

Looking for more? If you want to step up, there’s space for you to learn and progress - at Lincoln Sentry, DuluxGroup and beyond. Realising your full potential starts here.

**Help us take something great and make it better**

There’s so much potential here for the taking.

We have the plan. Now we just need you.

We are proudly part of DuluxGroup, so one of our DuluxGroup team members will contact you throughout the recruitment process on behalf of Lincoln Sentry.

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