Support Worker

4 days ago

Ivanhoe, Australia AmeCare Full time

**About Us**
AmeCare is a registered NDIS provider dedicated to supporting people with mental health conditions and dual disabilities to live safely, independently, and with dignity. We are committed to providing person-centred supports that respect choice, control, and diversity while meeting the highest standards set out by the NDIS Quality and Safeguards Commission (NQSC).

**About the Role**
We are seeking compassionate and reliable Support Workers to join our team. This role involves delivering high-quality, person-centred support to people with psychosocial disabilities, dual diagnosis, and complex needs. You will empower participants to achieve their goals, enhance independence, and participate fully in their community.

**Key Responsibilities**
- Provide person-centred support in line with individual NDIS plans.
- Support participants with daily living, personal care, household tasks, community access, and skill-building.
- Respect and promote participant rights, dignity, and cultural diversity, including Aboriginal and Torres Strait Islander peoples, CALD communities, and LGBTQIA+ participants.
- Monitor, document, and report on participant progress, incidents, risks, and safeguarding concerns in line with NQSC requirements.
- Support the health, wellbeing, and safety of participants, including positive behaviour support strategies when required.
- Work collaboratively with families, carers, and allied health professionals.
- Maintain professional boundaries, confidentiality, and ethical practice at all times.
- Participate in ongoing training, supervision, and reflective practice to meet NQSC competency standards.

**Essential Criteria**
- Certificate III/IV in Disability, Community Services, Mental Health, or equivalent experience.
- Experience supporting people with psychosocial disability, dual diagnosis, or complex support needs.
- Knowledge of NDIS Code of Conduct and NQSC Practice Standards.
- Understanding of duty of care, dignity of risk, human rights, and mandatory reporting obligations.
- Strong communication and interpersonal skills with a commitment to person-centred care.
- Current First Aid and CPR certificate.
- Current Working with Children Check and NDIS Worker Screening Check (or willingness to obtain).
- Current driver’s licence and reliable vehicle.

**Desirable**
- Training in Mental Health First Aid, Trauma-Informed Care, or Positive Behaviour Support.
- Experience supporting participants with restrictive practices under NQSC compliance.

**What We Offer**
- Flexible shifts (day, evening, sleepovers, weekends).
- Ongoing training and professional development.
- Supportive, values-driven team environment.
- Opportunity to make a meaningful difference in people’s lives.

**How to Apply**
If you are passionate about supporting people to live their best lives, we’d love to hear from you. Please submit your resume and a cover letter addressing the key criteria.

**Job Type**: Casual

Pay: $34.99 - $39.99 per hour

Expected hours: 20 - 50 per week

Application Question(s):

- Do you have access to a vehicle?

**Experience**:

- disability : 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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