Scheduler

2 weeks ago

Rockingham, Australia St Jude's Disability Services Full time

**Title**:Scheduler**:

- Date: 20 Aug 2024- Location: Rockingham- Business Unit: St Jude's Disability Services

**St Jude’s has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Australia since 1982. In recent times, our organisation has been experiencing substantial growth as a direct result of the quality of the services we provide. Our significant experience in service delivery is reflected through 40 years of providing quality services and maintaining the highest of standards for our clients.**

**Role Summary**:
The primary role of the Scheduler is to be responsible for the coordination of staff resources, so that we are most effectively utilising our staff to deliver services to our clients. The role is accountable for building regular, ongoing staff rosters and also for putting out the day-to-day spot fires caused by unplanned absences or cancellations. The role works closely with both our staff and our clients, maintaining a customer service approach and seeking to keep all involved as well-informed as possible.

**Responsibilities and Duties**:

- Ensuring rosters are regularly reviewed to meet key service indicators
- Minimising travel time to increase the optimisation of direct client time
- Attending to day-to-day rescheduling and covering of unplanned absences
- Ensuring the appropriate compatibility of staff with clients

**This role is being hired on a permanent full-time basis, based out of our Rockingham office. The working days and hours are as follows: 7:00am-3:00pm, Monday to Friday.**

**Skills, Attributes and Experience**:
**Key Criteria Includes**:

- Previous experience working within scheduling or rostering for a complex service delivery business, ideally within healthcare, is highly desirable but not essential
- An understanding of rostering principles is desirable, but not essential
- A high level of competency using computer systems and software
- Ability to manage competing deadlines and priorities

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