School Receptionist

**School Receptionist**:
Applications are invited from friendly and experienced customer service staff to join our team for this key position in the School. This is a full-time, permanent onsite position, commencing in Term 4 (or as soon as possible afterwards), with hours generally 7.30am - 3.30pm during the school term.

The School Receptionist is the first point of contact for visitors and is responsible for creating a warm and welcoming atmosphere as well as delivering efficient customer service. This role includes managing all front desk enquiries and incoming phone calls. Reception staff also undertake some minor administrative duties, including using Microsoft Word and Outlook, as well as tasks such as mail distribution and photocopying. They may also provide entry-level First Aid and general health services to students and staff.

The successful applicant will have experience in busy reception areas or similar customer service roles. They will have outstanding communications skills - in person and over the phone - and strong interpersonal skills with both adults and teenagers. Working both independently and as part of a team to assist in other areas at peak times, our receptionist needs to have a friendly, courteous manner and the ability to manage confidential information with empathy and discretion. They will be polite, punctual and professional in dealing with a wide range of people and be good problem-solvers, able to think clearly and calmly under pressure and enjoy working in a busy environment. The successful applicant for these roles will also be committed to the full life of the school and supportive of its Christian ethos.

A willingness to continue to learn new IT skills and support student services would be an advantage for this position, as would the flexibility to be available for additional hours at times during school holidays.

Applications for this position should include:

- **A cover letter**: introducing yourself and describing how you meet the criteria outlined above.
- **Your CV**: including your skills, qualifications, work experience and any other professional experiences, current WWC Check number and any other relevant details.
- **Referees**: the names and contact details of two professional referees, including a current supervisor.

**Applications close**: 5pm on Wednesday 16th October