Program Leader

8 hours ago

Canterbury, Australia BASScare Full time

Closing date: 12/10/2025

Canterbury | Permanent Full-Time | Monday to Friday

Lead innovative social support programs across three vibrant community centres.

Are you an experienced leader in community services with a passion for creating inclusive, client-focused programs? Do you enjoy empowering teams and building connections that help older adults live well, independently, and with dignity? We’re looking for a Program Leader to join BASScare and oversee our community centres in Canterbury, Ashburton, and Balwyn North.

**About the Role**

In this dynamic leadership role, you’ll be responsible for designing, coordinating, and managing high-quality social support programs across BASScare’s community centres. You’ll lead a team of staff and volunteers, ensure programs align with client needs and foster welcoming, connected environments for older adults.

Our programs are diverse and designed to bring joy, connection, and purpose, including:

- **Group exercise classes** that support mobility, strength, and overall wellbeing
- **Special events and community lunches** that celebrate connection and friendship
- **Outings** to local attractions, events, and places of interest
- **Cultural groups** that embrace diversity and inclusion
- **Learning programs and creative activities** such as arts, crafts, and lifelong learning workshops

Your key responsibilities will include:

- Leading and overseeing the delivery of these vibrant programs across three centres
- Managing and supporting a dedicated team of program supervisors, program assistants, and volunteers
- Ensuring services meet client expectations, quality standards, and regulatory requirements
- Building and maintaining strong partnerships with community groups, stakeholders, and internal teams
- Management of reporting, compliance, and continuous improvement initiatives

**About You**
- You’re a strong leader who brings out the best in people
- You’re highly organised with excellent communication skills
- You thrive in a client-focused environment and enjoy building inclusive programs
- You’re proactive, adaptable, and comfortable working across multiple sites

**Essential**
- Qualification in Aged Care, Community Services, or related field
- Proven experience in leading and developing community service teams
- Strong knowledge of Aged Care Quality Standards, CHSP and NDIS requirements
- Excellent communication, leadership, and relationship management skills
- Current Police Check and Driver’s Licence

**Desirable**
- Experience in facility management and fleet operations
- Previous leadership experience in aged or community care

**Why Work With BASScare?**

BASScare has been supporting older adults in Boroondara for nearly 70 years. Following our 2024 merger with Samarinda, we’ve expanded services across the community, offering residential care, home support, dementia services, and social support programs.

We offer:

- Generous salary packaging (up to $15,900 + $2,650 meals/entertainment)
- Ongoing training and career development
- Supportive, collaborative team environment
- Employee Assistance Program (EAP)
- Free onsite parking and access to public transport
- Staff recognition and social events

**Ready to Apply?**

Attach your resume and a cover letter outlining how you meet the “About You” criteria. We look forward to welcoming a dedicated leader who shares our passion for helping older adults live well.

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