Finance and Customer Service Officer
4 days ago
Local Government body in need of a finance and customer service officer for 6 month temp role
**Your new company**
My client is a vibrant local government organization committed to enhancing the quality of life for our residents. Located in the picturesque region of Tasmania, we pride ourselves on fostering a collaborative and supportive work environment.
**Your new role**
We are seeking a dynamic and customer-focused individual to join our team as a Finance and Customer Service Officer. This role combines financial acumen with exceptional communication skills to provide outstanding service to our community.
Key Responsibilities:
Financial Management:
- Undertake timely and accurate processing of amounts due to and owed by the organisation
- Efficient processing of payment and receipts
- Undertake house cashiering duties such as EFTPOS/cash/cheque receipting
- Process petty cash
- End of day reconciliation
Customer Service Excellence:
- Be the first point of contact for community inquiries, providing accurate and timely information.
- Handle customer complaints and resolve issues with empathy and professionalism.
- Collaborate with internal departments to ensure seamless service delivery.
Administrative Support:
- Maintain accurate records and databases.
- Assist with general administrative tasks as required.
**What you'll need to succeed**
Essential:
- Strong customer service skills and a genuine desire to assist the public.
- Proficiency in financial software and Microsoft Office Suite.
Desirable:
- Previous experience in local government or a similar role.
- Knowledge of relevant legislation and regulations.
**What you'll get in return**
You will receive an attractive casual hourly rate and work during standard business hours. You will get the opportunity to work semi-autonomously in a small team.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
2854100
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