Non-financial Risk Solution Expert

About the role
- We want to be the industry leader in how we manage Non-Financial Risk to keep our customers, employees and our business thriving. We’re on a mission to build a better, simpler bank, so we are transforming the way we manage Non-Financial Risk
- The more complex our business, the more it makes sense to have a consistent way of managing Non-Financial Risk, therefore we are doubling our efforts to embed an enterprise-wide, Non-Financial Risk Framework - the I.AM Framework
- A consistent, enterprise-wide Non-Financial Risk Framework enables ANZ to deliver on the Bank we’re Building by understanding and managing our Non-Financial Risk efficiently and effectively. We do this so our customers, our bank & our communities thrive

**Role Location**: Melbourne

**Role Type**: Permanent; Full Time

The I.AM Amplified Program is an ANZ wide initiative that aims to uplift processes, systems and data related to Non-Financial Risk (NFR) and compliance with our obligations. The AR & AC I.AM Amplified program will drive the successful implementation of the revised Non-Financial Risk Framework across Australia Retail & Australia Commercial Divisions, representing a significant portion of ANZ systems, process and customer base. This includes:

- Up to date knowledge of our compliance responsibilities, business processes supporting these and our control environment
- Clear roles and responsibilities and target operating model for NFR Risk & Compliance management across both Australia Retail & Australia Commercial Divisions
- Robust NFR management and capabilities
- Accurate data on our NFR risk environment, compliance responsibilities, controls and remediation to reduce NFR risks
- Delivering automated tool and process improvements for NFR risk management

The purpose of this role is to execute on the change and communications mechanisms that will drive the successful implementation of the revised Non-Financial Risk Framework across Australia Retail & Australia Commercial Divisions, representing a significant portion of ANZ systems, process and customer base.

What will your day look like
- Preparing quality and insightful content for the Project Working Group, Steering Committee and other relevant forums
- Working with business units and governance leads in the progression of adoption steps per the I.AM Amplified adoption, release and delivery plan
- Responding to and coordinating responses and inputs to Program as required/requested on behalf of Australia Retail and Australia Commercial
- Attending key Program meetings and updates and from these determine and implement required tactical actions/next steps arising
- Understand existing divisional compliance & operational risk processes and work practices to assess and manage the impact of the change
- Help develop communication strategy and training approach to ensure program outputs and materials are fit-for-purpose, timely, meet business and regulator needs and are compatible with the Program's strategy
- Support development of effective and timely divisional I.AM Amplified communications

What will you bring?

We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.

But back to some of the skills
- Proven demonstrated relevant professional experience in solution design, journey mapping, ideally in a risk, assurance, controls and compliance environment
- Ability to manage key stakeholders
- Proven ability to work in and contribute to a positive, supportive and high performing team and proactively contribute ideas to continuously improve team performance
- Excellent communication and presentation skills
- Demonstrated analytical and problem-solving skills, with experience in developing journey mapping
- Demonstrated track record of working to deadlines and being efficient and organized in all operations
- Proven organisational, forward planning and time management skills
- Proven interpersonal and stakeholder management skills

So, why join us?

ANZ is a great place to grow. We know our people look to their leaders to understand what is and isn’t valued.

Developing a growth mindset is at the heart of our culture. It means we actively encourage people to try new things so we can improve. With effort, we can all learn and grow.

We ask our leaders to practice daily leadership behaviours - things like connecting with empathy, empowering people, growing people selflessly, being curious and creating shared clarity. These are the leadership behaviours we need to transform ANZ. We support our leaders with tools, tips and online coaching.

Supporting the wellbeing of our people is core at ANZ which is why we cherish the people-first culture we are famous for and why the Australian Financial

Review rated us the number 1 pla