Project Support Officer

**Position **Project Support Officer

**Position Number **1746A01 **Level/Classification **HEW0505

**Reports to **Portfolio Delivery Manager

**Unit **Planning and Governance

**Directorate **Information Technology Services (ITS)

**Positions Supervised **Nil

**Position Purpose**

The Project Support Officer is responsible for providing Portfolio, Program and Project support

to the ITS Project Services team, contributing to the successful delivery of projects.

Supporting project governance activities, onboarding new staff, maintaining project data and

preparing consolidated Portfolio and Project Status and management reports. The role is

instrumental to assisting in the creation of annual Portfolio Plans and the maintenance of

support systems through the annual execution life-cycle.

**About Murdoch University**

Murdoch University helps people discover how to make a difference, through education and

research endeavour, and remains one of the most inclusive universities in the country,

providing students with quality education and recognised academic standing within an

engaging and caring environment. We are a university for all, irrespective of background and

social standing with a focus on social equity, self-direction and freedom of thought and belief.

With strong links to government, business and the community, Murdoch University helps

people discover how to make a difference. We are a young, innovative and enterprising

university with more than 23,000 students and 1,700 staff across Perth, Singapore and Dubai.

We are committed to high quality education, innovative research, and strong community

engagement both locally and internationally.

Our Strategic Plan and Future Horizon 2017-2027 outlines an ambitious blueprint for

development and growth, with a focus on one purpose: to be a creative force for current and

future generations.

We are clear about our two core goals: to educate free thinkers who thrive in society and are

sought after by employers; and, to provide life changing solutions for the world’s big

challenges through our outstanding translational research and innovative practice.

**About the Work Area**

Information Technology Services are a critical partner in delivering innovative technology

leadership and delivery excellence in advancing the University’s strategic goals. Our teams

provide key services across:

- IT Planning and Governance
- Solutions Delivery
- IT Operations

In support of the University Strategic Plan and Future Horizon, IT Services seeks to drive the

transformation of a truly innovative digital technology experience in creating a vibrant

campus for business, industry, start-ups, health sectors, local and global investors,

researchers, students, alumni and the broader community to come together to learn,

innovate, and collaborate.

**Reporting Relationships**

AD Planning &
Governance

Project Portfolio Delivery
Manager

Project Manager x 2

Project Support Officer

**Key Responsibilities/Duties**

**Portfolio Planning and Management**:
1. Maintain Portfolio Delivery plans in line with Murdoch Strategic Business

Goals - engage ITS stakeholders.

2. Undertake project administration or other duties as required in support of the

portfolio planning process.

Mu rdoch University Position Description - Professional Positions

**Program/Project Delivery**

3. Responsible for providing support to Project Managers to ensure data for all projects
is complete and up to date. Manage small IT delivery projects as and when required.

4. Proactively support the project team(s) by scheduling and coordinating meetings and

steering committees. Prepare meeting documentation packs, take meeting minutes,

log and follow up meeting actions and outcomes.

5. Accountable for establishing new colleague computing requirements (logons, personal

computers, access facilities) and setting/carrying out onboarding/orientation processes

and practices for new starters.

**Portfolio, Program/Project Reporting**

6. Accountable for the maintenance, tracking and accuracy of project data in the project
tracking system, updating project information, project status, financial data,
timesheets, change, risk and issue registers.

7. Provide Project Status and Portfolio Reporting to Stakeholder Groups and the ITS

Senior Leadership Team covering scope, status, financials, risks and issues.

8. Responsible for the ITS interface to Finance Division for Project Financials and capital

and operational Reporting. Accountable for raising procurement and purchase order

requisitions.

**Project Delivery Methods and Practices**

9. Undertake continuous improvement as required to the IT Project Delivery

Methodologies and Processes. Communicate changes to stakeholders.

10. Provide Project Governance support, policy and governance advice on

Programs/Projects. Quality assure project documentation ensuring compliance to the

agreed Methodologies, Change Management and Architectural prac