Account Executive, Smb

1 week ago


Sydney, Australia Zoom Video Communications, Inc. Full time

We are looking for an **Account Executive, SMB** to join our team. If you possess the drive, competitiveness, and a history of success in Sales, we want to hear from you. This role is an exciting opportunity to work with mid-market level clients (employee count of 51 to 500) on tailoring Zoom services to meet their video, phone, and online meeting needs.

Focusing on a defined geographic territory, **you will proactively prospect** into targeted companies, as well as follow up and close on various sources of inbound leads.

**Responsibilities**:

- Effectively qualify leads and perform needs assessment, engaging technical resources as required
- Create, deliver, and manage client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
- Engage with C-level and VP-level Executives
- Utilize solution-selling and value-selling techniques to effectively guide the sales process to close
- Drive sales execution and deliver excellence in forecasting and reporting
- Keep informed of the product line, competition and industry trends that may impact client business activities
- Leverage key partners to drive account mapping, outbound execution, and deal closure

**Basic Skill Requirements**:

- BA/BS, 4+ years of direct sales / Account Executive experience in a technology company
- Demonstrated resilience in achieving outcome with a growth mindset
- Experience of hunting net new logos, outbound excellence
- Thorough and demonstrable knowledge and execution of MEDDPICC sales methodology
- Strong collaboration and relationship-building capability with excellent communication skills
- Expertise in business forecasting, pipeline development and management skills
- Proven client satisfaction, proven track record, & strong team player
- Must be detail-oriented, organized, ethical, responsible, & self-motivated

**Preferred Skill Requirements**:

- A Customer Experience (CX) background is preferred but not required
- Salesforce CRM experience preferred

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

**About Us**

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.


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