Product Support

With the challenges of servicing remote sites, a diverse range of equipment, climates and supported industries, Tutt Bryant’s maintenance, engineering and logistics teams are offered a great deal of opportunities, as well as some exciting challenges along the way.

Working in a mix of branch locations, field service and on fixed term project sites, Tutt Bryant’s teams are provided with a wide variety of and exposure to Nationally significant projects, as well as opportunities to service and support some of the most cutting-edge equipment in Australia.

Maintenance, Engineering and Logistics within Tutt Bryant offers opportunities for:
Mechanical Engineers and Mechanic Tradespersons
Equipment and Workshop Technicians
Freight & Import Specialists
Warehousing and Stores
Hydraulics Specialists
Specialist Lifting Professionals
Project Engineers and Managers
Logistics Professionals
Technical Support
Field Service

**Product Support**:
**Tutt Bryant Equipment** is the organisations’ Equipment Sales & After-Sales Support (Parts & Service) division. As a national multi-franchise distributor of earthmoving and construction equipment, Tutt Bryant Equipment exclusively represents a number of global brands in Australia. In addition to capital equipment sales, Tutt Bryant Equipment supports its customers in the provision of spare parts, consumables, mechanical service, repairs and other support functions.

**The Role & Your Requirements**

In this key role, you will be responsible for supporting our Service Team. You will be based at our Dandenong Branch and report to the Vic Service Manager.

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- **Duties**
- Partner with customers and the Tutt Bryant team to provide support and technical assistance for heavy plant.
- Maintain a high level of product knowledge and technical expertise.
- Provide in-field technical assistance when necessary.
- Deliver high quality customer satisfaction
- Work closely with other departments to deliver required outcomes
- Assist in training of Tutt Bryant personnel in servicing, maintenance & safe working procedures

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- **Skills & experience**
- A Heavy Plant mechanical qualification with 5+ years of experience
- Excellent communication and time management skills. These skills will be apparent both internally and with our valued customer base
- The capacity to take the lead in imparting company values, standards, and excellence
- Well developed computer skills
- The ability to support our teams in our workshop and field service
- Experience with construction equipment
- Experience with diagnosing faults and repairing electrical and / or hydraulic products
- Report quality concerns and customer feedback

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- **Employee Benefits**

**What we offer**
- Very attractive package including fully maintained company car, mobile phone, laptop computer
- Career progression opportunities to support your employment goals
- Good team environment with a strong company culture and values.
- Employee Benefits Scheme: A range of services including discounted hotel rates and car hire
- Income protection insurance after qualifying period

**How to apply**

**Join the team**

If you believe you have the necessary skills to fulfil this role. Please forward your resume and cover letter to

Attention Tom Cullen TBE Vic Service Manager.

Join us in shaping the future of Tutt Bryant Group. We look forward to hearing from you

Tutt Bryant Group is an equal opportunity employer.
- **Posted on**: 12 December 2024
- **Melbourne VIC**: Dandenong
- **Work Type**: Service
- **Classification**: Trades & Services
Automotive Trades
- **Division**: Tutt Bryant Equipment