Education Operations Officer

**Location**:Bendigo City Campus (0.8 FTE)**

**Role Type: 2 Part time ongoing roles**

**Remuneration: $76,855.84 - $83,449.95 inclusive of superannuation (pro rata)
**About us**:
Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is _customer-centric _, works _together _and focuses on _achieving our best _in a _healthy and supportive environment _. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.

We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive.

**About The Role**:
The Education Operations Officer is responsible for supporting students through their education experience, ensuring they have everything they need to succeed as a BKI student. The role will also assist BKI's Education Centres by providing operational support for teaching activities.

**We are excited about you because you have**:

- Exceptional customer service skills in operational environments.
- Demonstrated experience in preparing and maintaining confidential customer files and associated correspondence.
- Experience in an educational environment (desirable).
- Demonstrated experience in developing effective working relationships with a wide range of stakeholders at various levels in the private and public sectors.
- An appropriate certificate-level qualification or an equivalent combination of relevant experience and training in providing high level customer service and administrative support.
- Demonstrated advanced skills in MS Office suite of programs and using Student Management Systems and student user interfaces.

**We can offer you**:

- Attractive work-life balance and flexible work options
- Free onsite parking for most campuses
- Professional development programs
- Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
- Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
- Meaningful work that drives positive social impact
- The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

**Things we will require from you**:

- Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentation
- Certified vocational qualifications and certified transcripts (as listed in resume and relevant to the position)

Position description below for your reference outlining key responsibilities of the role.
- Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture. _

**Applications close 11.59pm 11 November 2024**
- Applications will be assessed continuously - interviews may commence prior to advertised closing date. _
- NOTE: Bendigo Kangan Institute reserves the right to withdraw this advertised position at any stage._