El 1 Assistant Director Lived Experience

2 weeks ago

Perth, Australia Department of Veterans' Affairs Full time

Salary Range: $118,220 - $129,820 + Attractive Superannuation
- Contact Officer: Shana Eusebio 0457 240 878

The Assistant Director - Lived Experience leverages knowledge and experience gained from a relevant Lived Experience background to support and guide development of the Lived Experience workforce. They assist in embedding Lived Experience perspectives into processes to co-create policy and programs, and promote organisational commitment to services that are values-based and authentically Lived Experience informed, person-directed and aligned with recovery principles.

**Duties**
- Lead and manage a Lived Experience workforce inclusive of operational supervision and performance management of employees to ensure their ability to meet service delivery requirements.
- Articulate Open Arms vision, strategic and operational goals to staff and translate into practice.
- Build the capacity of staff to undertake their roles efficiently and professionally to meet expected standards of service and quality. Identify and contribute to continuous business improvement and lead change in a constructive and collaborative manner.
- Monitor and drive the implementation of quality assurance relating to client engagement and satisfaction, auditing, and business support and practices.
- Utilise understanding of the wider Lived Experience movement and concepts including Lived Experience-led research and training to promote contemporary, recovery-oriented, person-directed service delivery.
- Promote leadership and championing of Lived Experience at all levels and support and guide the development of the Lived Experience workforce.
- Embed Lived Experience values and concepts into policy and programs by actively contributing in the co-design of Open Arms projects, policies, procedures, and research initiatives.
- Build relationships based upon shared Lived Experience and support the Director to maintain strategic alliances with other business areas of DVA, the Australian Defence Force, Ex-Service organisations, government agencies, and other service providers.

**Eligibility**
- Applicants must be an Australian citizen to apply.

**Notes**
This recruitment process is being used to fill a non-ongoing position. Non-ongoing positions will be offered for a specified term for an initial period of up to 12 months.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

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