Authorised Officer

2 weeks ago

Melbourne City Centre, Australia Department of Education Full time

**About the Role**

The Authorised Officer role sits within the Apprenticeship Field Services Unit ('the Unit') of the Victorian Registration and Qualifications Authority ('the VRQA').

The Unit is responsible for monitoring employers' obligations when employing apprentices and trainees under a Training Contract. This includes entering workplaces where apprentices and trainees are employed to determine if obligations are being met in accordance with the ETR Act.

The Unit undertakes visits on a risk basis and reports on its findings. Reports and briefings are prepared for VRQA delegate decisions and administered in accordance with the VRQA's regulatory approach.

The Authorised Officer's role is to support the VRQA's regulation of apprenticeships and traineeships in Victoria, in accordance with the ETR Act and Training Contract obligations. The Authorised Officer will demonstrate integrity and initiative in the performance of their duties, which include:

- Planning and conducting routine compliance activities to determine compliance
- Supporting and undertaking investigations following notification of incidents or complaints and where necessary, prepare evidence to determine the action to be taken
- Clearly communicating the role of the regulator and the legislative and regulatory requirements to duty holders and stakeholders
- Confidently addressing any conflict situations that arise during compliance activities using tact and diplomacy
- Using systems and data to identify risks and record compliance activity and investigation progress
- Preparing investigation plans, file notes, records of interview, and reports
- Preparing executive briefings and stakeholder communications in relation to identified non-compliance
- Participating in the implementation of policies, and procedures in accordance with the VRQA's regulatory approach
- Undertaking accurate and timely records management.

The role requires that the person is trained and appointed as an Authorised Officer for the purposes of Part 5.5 of the ETR Act, and will be required to conduct remote and field-based investigations.

VRQA Authorised Officer's are also required to hold a current Working With Children Check, and a valid driver's licence.

**About the Division**

The Victorian Registration and Qualifications Authority ('the VRQA') is a statutory authority that sits within the Department of Education and Training, and is established under the Education and Training Reform Act 2006 ('the ETR Act'). The VRQA is responsible for the registration of education and training providers, accreditation of courses and the regulation of apprenticeships and traineeships in Victoria.

For more details regarding this position please see attached position description.

**Applications close** 11:59pm on Sunday 9 November 2025.

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