Coffee Machine Technician

2 weeks ago

East Brisbane, Australia Allpress Espresso Full time

**About us**

We exist for better days inspired by iconic flavour. It’s been three decades since Allpress set up their first independent coffee cart, buying a second-hand roaster and embarking on a bold entrepreneurial journey fueled by passion and the search for great flavour. Our little coffee cart helped introduce specialty coffee to New Zealand and changed the drinking habits of a nation. Today, we roast coffee for the best independent cafés in the world.

**About the role**

Our Tech’s work Monday to Friday in a small team from our Brisbane site. You’ll work alongside another Technician on a mix of in house and on the road work, looking after our QLD customers. The scope includes:

- Working with espresso machinery to resolve issues, maintenance and repairs.
- Onsite service visits in Brisbane, regional Queensland & opportunities for interstate travel.
- Coordinating with the wholesale team to ensure seamless customer service of installs for new customers.
- Maintain schedules, customer records and compile invoices.
- Offer all our customers friendly, professional, and knowledgeable service.

**About you**

You might be a coffee machine technician already or a seasoned barista with great technical capacity and organizational skills. You might even be an Electrician looking for challenge/change in a new industry. You’ll thrive in a more independent role but enjoy interacting with our customers on the daily. To nail the role, you’ll have some or all of the below;
- Knowledge of espresso machinery (specifically La Marzocco machines)
- Electrical or mechanical trade knowledge/skills would be helpful
- A café barista background or roasting experience
- Great customer service skills
- A calm temperament with the ability to trouble shoot and problem solve
- A full driver’s license
- The flexibility to cover out-of-hours and weekend callouts from time to time

**Working at Allpress**

In addition to great company culture, we offer some nice staff perks including:

- As much free coffee as you like while at work plus beans to take home weekly
- Learning & Development opportunities plus your own Linkedin Learning license
- Wellbeing allowances of up to $200 per year to spend as you wish
- A free and confidential Employee Assistance Program
- Yearly paid lunch allowances of over $1000
- Floating public holiday policy, bonus leave scheme, parental leave, transitioning leave
- Yearly remuneration reviews
- An unbeatable opportunity to gain or grow amazing coffee skills
- Genuine career progression within our global company

**Diversity at Allpress**

Allpress is committed to being an inclusive organisation where all people feel valued, respected, and engaged. We pledge a commitment to:

- Building an inclusive team and community who represent all groups in society.
- Empowering our people to continuously improve the way we work and promote equity.
- Removing barriers and the influence of bias.
- Creating a safe environment where we’re encouraged to speak out against discrimination in any form.
- Cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work.

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