Food Operations Manager

5 days ago

Tempe, Australia IKEA Full time

Who you are

You are an inspirational and experienced leader (with a particular love of meatballs) demonstrating love and commitment to food, its quality and presentation while always ensuring customers are in focus.

You are a true customer advocate who takes pride in the service and product you deliver and possess excellent communication, negotiation and influencing skills to be able to inspire and engage your own and cross-functional teams. You prioritise driving business through commerciality and have had experience in managing costs, budgets, and rosters. Having a talent for drawing out the best in your team, you will be able to lead them to success through analysing critical customer insights and implementing and executing action plans based on this information and on your team’s strengths and capabilities. You have full availability to work and can work across the store opening hours, including some early morning (8am starts), late night and every other weekend.

**Responsibilities**:
As Food Operations Manager your responsibilities will include, but not limited to:

- Leading and coaching the operations team in optimising and developing the IKEA Food business, considering the IKEA brand position, strategies, legal compliance and people and planet positive in all IKEA touchpoints
- Formulating the department’s action plans alongside an overview of the store business plan and leading its execution
- Securing appropriate processes and procedures to ensure quality of food, food safety, excellence in operations, introduce vitality and to reduce waste
- Implementing global and national compliance standards, managing the food supply chain and range competence within the store
- Securing an irresistible food offer by ensuring we always secure quality as well as an appealing range presentation

Together as a team

A key role of the Operations team is to ensure everything behind our food, including our world-famous meatballs and Daim cake, satisfies both our customers and co-workers. You will be leading a team with the primary focus in delivering a fantastic customer shopping journey and ensure our shoppers and their stomachs are truly satisfied.

IKEA believes in equal pay for work of equal value.

Additional information

This opportunity is Permanent, Full-time, 76 hours/fortnight.

We offer many benefits at IKEA other than just having the opportunity to work for a global company Along with a focus on your personal and career development goals and being a part of an inclusive culture driven by values, you will be entitled to great initiatives including competitive salaries, co-worker discount, subsidised meals in our co-worker restaurant, 5 weeks of annual leave annually, paid parental leave, bonus program, full training and inductions, free parking and our TACK loyalty program.

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