People Services Manager

12 hours ago

Perth, Australia All 4 People Full time

Fixed Term contract - 5 years Full Time
- High volume complex organisation - HR Operational role
- Excellent salary and benefits

In this role you will provide leadership to the operational function of the People and Culture Office, comprising Advisory, Recruitment, Talent Acquisition and Employee life cycle services.

Fixed Term contract - 5 years Full Time

**Responsibilities will include**:

- Lead and develop the Recruitment and People Services Team
- Review and improve service to the organisation's leaders and staff
- Drive the strategy and operational planning processes within your teams
- Provide advice and solutions at a tactical level
- Provide daily direction and guidance to the People and Services Team
- Coach the team to support and enable leaders to deal with complex staff issues
- Develop practical systems and processes in line with the organisations strategic directions
- Ensure all initiatives are managed in accordance with governance frameworks
- Manage the resolution of complex employee relations issues
- Initiate continuous improvement of HR processes
- Assist in developing, preparing and managing HR metrics
- Oversee the organisation's recruitment process
- Monitor the effectiveness of HR advisory services
- Actively manage direct reports

**Essential Criteria**:

- Postgraduate qualification (or progress towards) in HR or a relevant discipline, plus substantial experience in generalist HR, or an equivalent combination of experience / education and or training
- Success leading a diverse and multifaceted team
- Demonstrated problem solving experience & ability to manage competing demands and meet challenging deadlines
- Experience in interpreting and advising on complex employee relations matters, particularly performance management
- In-depth understanding of the legislative and industrial framework that applies to human resources management issues
- Record of achievement through innovative, practical initiatives in linking human resource management policies, standards and guidelines to strategic directions and desired outcomes.
- Excellent problem solving and negotiation skills
- Well developed interpersonal, consulting, coaching and negotiating skills

**Desirable**:

- Experience with Workday
- Previous experience in a Higher Education setting
- Certified professional membership (or ability to gain) to the Australian Human Resource Institute

Joy Loneragan.

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