Principal Technical Consultant

7 days ago

Brisbane, Australia Queensland Government Full time

**The role**:
Digital Capital Program require an experienced Alcatel Voice, Paging and Messaging who can design, implement, and troubleshoot voice solutions using a variety of design tools, management and monitoring systems.
**Reporting to the Project Director, you will**:
Lead the assessment, analysis, development, documentation, and implementation planning of complex solutions for voice / telephony / unified communications. Ensuring alignment with best practice IM/ICT design and delivery frameworks, consistent with agreed enterprise and solution architectures.
Undertake an evaluation of risks to the integrity of infrastructure inherent in proposed implementations. Conduct configuration changes on systems in line with programs of work and the Enterprise Change Management system. You will be required to undertake out of hours work in conjunction with changes and implementations.
Validate vendor designs, assure implementation plans, review bills of material, and statement of works.
Is this opportunity for you?
To be successful in this role, you will have a demonstrated ability to lead the design, publication, implementation, compliance and delivery of Enterprise technical solutions/ ICT changes to industry best practice frameworks for large scale IM/ICT infrastructure delivery projects, preferably in the health care industry.
Demonstrated ability to design, assess, review, advise on both high-level and detailed technical specifications to support the integration of Telephony, Paging, Messaging, and Unified Communications (TPM-UC) services into Queensland Health Hospitals including technologies such as:
Unified communications
SIP Voice Carriage Technologies
Alcatel Telephony systems and services
Cisco Unified Communications Systems
Paging and Messaging Solutions
Integration into existing hospital systems (Nurse call, Duress, RTLS, Wi-Fi, Network)
The ability to work closely with builders, third-party integrators, eHealth Queensland Service Management Teams and project teams to ensure the delivery of ICT services to Queensland Health standards.
Strong background in ICT solution design, review, change assessment, and technical assurance in line with service management and compliance frameworks.
Experience working with ICT governance processes, standard operating environments, and technical design assurance.
The capability to manage multiple stakeholders and act as the key technical escalation point for complex telephony and messaging solutions.
**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
**You will enjoy a variety of benefits, including**:
Competitive salary + generous superannuation and leave loading
Flexible working arrangements
Diverse work culture
Career training and development

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