Community Support Worker

3 days ago


Charlestown, Australia Allambi Care Full time

**Community Support Worker**

**Casual**

**Newcastle, Lake Macquarie, Hunter and Central Coast**
- Work for a leading organisation that is 40 years strong
- Earn your qualifications whilst being paid
- Play a critical role in changing a young persons’ life
- Be supported and mentored throughout your career journey with us
- Join an organisation that truly values its employees

Allambi Care is a multi-disciplined and recognised leader in the human services field working across the Newcastle, Lake Macquarie, Hunter, and Central Coast regions in NSW, as well as Victoria. We are committed to supporting our community’s most vulnerable people through tailored services and programs. With over 40 years’ experience, our ‘never give up’ approach ensures the needs of the people we care for are our first priority.

**About the Role**

The Community Support Worker will support, guide, and encourage participants in their homes, and in the community, promoting their goals for independence. Shifts will vary in location and need including community based activities from transport, shopping, medical and welfare.

Your daily tasks can include:

- Adhere to, and implement Allambi Care (AC) policies and procedures effectively and appropriately
- Operate within the principles of the AC Needs-Based Restorative Framework when caring for participants
- Work in a non-judgmental manner and provide support for children, young people and program participants
- Provide duty of care to children, young people, program participants and colleagues
- Provide input and attend meetings regarding case plans, case conferences, PRIPs, leaving care plans and intervention programs
- Provide support and direction to observation workers when required
- Understand and adhere to mandatory reporting responsibilities
- Ensure all activities are conducted in a professional and appropriate manner
- Coordinate set/planned activities including sports, arts and camps in consultation with Management
- Provide young people with information about community services and resources available
- Ensure daily planners are followed at all times
- Provide support to clients in developing and implementing plans for achieving personal goals and meeting needs
- Coordinate programs such as; education, self-development, capacity building and welfare in consultation with management

**Internal and External Stakeholders**
- Attend meetings, conferences and training, including team meetings where appropriate
- Work in a variety of settings including, participants houses, schools, hospitals, courts, community centres, accommodation models and in the general community
- Act as advocates for children, young people and program participants
- Liaise with government departments, local authorities, health professionals, parents and other organisations
- Communicate with management, providing feedback on client development

**Administrative Duties**
- Undertake report writing and record keeping in line with legislation and AC requirements, including day notes, incident reports and mentoring reports
- Provide support to children, young people and program participants in developing and implementing plans for achieving personal goals and meeting needs in line with case plan or individual support plan
- Ensure appropriate paperwork is read and understood prior to attending a shift with a client, i.e. Case Plan, Individual Support Plan, Client Information Record, Positive Response & Intervention Plan (PRIP)

**Work Health & Safety**
- Conduct risk assessments of clients and their environment in keeping within AC WHS standards and take action where necessary to ensure the safety of clients and colleagues
- Maintain and operate house vehicles in a safe and appropriate manner
- Ensure any concerns for client and/or colleagues’ safety is communicated to management in a timely manner

**Vision Statement**
Belonging, Hope & Positive Futures

**Mission Statement**
Allambi Care serves individuals, families, communities and government agencies. We are committed to addressing safety and growth needs to empower people to reach their full potential. Our services are characterised by innovation, best practice and flexibility.

All staff must be familiar with and follow the spirit and content of the Allambi Care Ltd Code of Conduct.

Be familiar with and undertake all work in accordance with relevant policy and legislation, including:

- Child Protection Legislation
- Disability Services Legislation
- Anti-Discrimination Legislation
- Workplace Health and Safety (WH&S) Legislation

**YOUR REWARDS**

We offer some serious professional benefits, ensuring you are well-trained and conducting your role at the best practice level our clients deserve. Our dedicated educational and development pathway leads you towards relevant industry qualifications:

- Start with completing a **paid 5-day Induction program including the Therapeutic Crisis Intervention (TCI) course** delivered by the nationally ac



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