Product Designer

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**

As shopping continues to evolve, our Digital team keeps us at the cutting edge, making us more accessible, more innovative, and better connected than ever before. Driven by our innovative, inclusive, and forward-thinking culture, we create differentiated, omni-channel experiences for customers and build the next generation of digital retailing.

**About the role**
- This is a 12 month fixed term position, with positiblity for extention.

As a Product Designer in the Customer Engagement and Loyalty team, you’re an active part of your design team and squad participating in planning, research, ideation, design and execution. This role involves overseeing end-to-end experiences to ensure consistency across all touchpoints. As a Product Manager, you will lead both qualitative and quantitative research, facilitate design thinking sessions, and test future experiences. Collaboration is key as you work with product designers and other squads to create a cohesive customer experience across all workstreams and channels. You will also work alongside the Customer Lifecycle Management team to meticulously plan and build effective customer journeys.

You have extensive experience designing for websites, apps and other touchpoints, with a deep understanding of mobile-first and responsive design and the ability to create rapid, low-fi through to high-fi prototypes and iterate.
Strong working knowledge of digital ecosystem, software development lifecycle, development methodologies (including Agile), enterprise architecture principles, web usability and accessibility, online content strategy, and user experience (UX) design.
Experience working with retail/e-comm or large complex organisations and projects is highly desirable.

**You will also**
- Lead the design and implementation of scalable Design Systems supporting various e-commerce Product Teams.
- Collaborate closely with Engineering, Product Management and other stakeholders to ensure cohesive and efficient design processes.
- Create and maintain UI parts, rules and documentation to ensure we deliver a cohesive customer experience across multiple channels.

**About you and your skills**
- Working knowledge of the tools of the trade. Such as Figma, Sketch, user testing tools and rapid prototyping tools.
- Understanding of: digital ecosystem, software development lifecycle, development methodologies (including Agile), A/B testing and optimisation techniques, enterprise architecture principles, web usability and accessibility, online content strategy, and user experience (UX) design.
- A portfolio demonstrating a range of artefacts developed in the process of creating compelling services.
- An understanding of digital accessibility (WCAG 2.1/2.2) and the implications for design and able to include high level accessibility requirements in final designs.

**What’s in it for you**
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide flexible working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: You’ll receive discounts across all our Coles brands (supermarkets, liquor and online), and for a huge variety of other partner retailers: sporting/entertainment, technology, getaways, healthcare and more. We double your discount for 70 days of the year at times of the year it matters most like summer holidays.
- Recognition and celebration: Give and receive recognition through mythanks, our digital recognition platform. As a team member of mythanks you can accumulate points to redeem for exciting gifts and electronic gift cards.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows you to make regular salary sacrifice deductions to purchase Coles Group shares.

**About the recruitment process**

Job ID: 129038

Employment Type: Fixed Term

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