Digital Optimisation

**Job no**: 516058
**Work type**: Full time
**Location**: Melbourne - CBD & Inner Suburbs
**Categories**: Customer & Digital

**About Sussan**
- For more than 80 years, Sussan has been celebrating the spirit of Australian women, curating elegant, contemporary pieces that they love to wear, whether at work or play.
- At Sussan, we strive to balance fashion with responsibility, always aiming to improve and find better ways to create the clothes that Australian women love. As part of The Sussan Group, we're proud to be a Certified B Corporation. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency.
- This shows that we are a category leader, with a future focus and we’re passionate about bringing our team with us on the journey. Together, we’re committed to the change that women want to see.

**Our Opportunity**
- Our Digital Optimisation & Trade Manager is responsible for optimising traffic to our website, maximising commercial outcomes and driving return on digital marketing investment.
- Playing a pivotal role in the development and growth of the brand, you will identify opportunities to evolve and improve online sales, profit and customer experience on our ecommerce site.
- Reporting into the Digital Manager, you will lead 1x digital operations coordinator to ensure the successful delivery of merchandise and marketing plans as well as achieve sales and profit targets for our ecommerce store.

**Your day to day will include**:
- Optimising sales and trade of the Sussan ecommerce store
- Implement and execution of merchandise and marketing plans on the website
- Drive online merchandise performance, working closely with the merch planning team to maximise opportunities
- Work with Digital Manager to identify, drive and coordinate implementation of site improvements
- Team Supervision and management - leading small team to grow personally and deliver strong commercial outcomes
- Build and maintain relationships with internal and external stakeholders

**To be successful in this role, you must have**:

- Relevant tertiary qualifications in commerce, business or Information Technology / Digital
- Short courses in Digital across operations, marketing & technicality- Demonstrated experience operating an e-commerce business and working across digital operations and/or digital marketing- Previous experience in merchandise planning, analysis & reporting, supply chain / logistics and customer service / experience- Solid technical understanding of website development and search engine optimisation (SEO) principles
- Strong commercial acumen and retail trading skills
- A drive towards retail excellence & digital growth

**Why work for Sussan?**

At Sussan we believe in creating a supportive and nurturing workplace that puts women and their needs first. Our team members are passionate about fashion, and we're committed to fostering an environment where our team can thrive.
- Join a Certified B Corporation and become a team member of a vibrant, purpose-driven workplace that values both innovation and impact.
- Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP)
- Participate in our long-standing community partnership program with Breast Cancer Network Australia (BCNA)
- Join a supportive team that values creativity, diversity, growth, and, most importantly, future thinking.

**We also offer some amazing benefits, including**:

- Free onsite parking
- Generous team member product discount
- Discounted private health insurance
- Great team referral bonus
- Flexible working arrangements
- Career development opportunities

If you’re ready to contribute to the change women want to see, consider a career with the Sussan.

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.

**Advertised**: 27 May 2025 AUS Eastern Standard Time