Ict Field Services Technician

2 weeks ago

Adelaide Region SA, Australia SKYCITY Full time

SkyCity Adelaide is South Australia's largest employer of hospitality staff with over 1300 employees working across 200 different types of positions - the variety of careers across our business is huge We have EOS by SkyCity, our award-winning luxury hotel, restaurants and bars, a world-class casino and our corporate offices all located in the heart of one of the world's most liveable cities.

As part of the SkyCity Entertainment Group employing over 4,000 people who welcome and delight millions of customers each year, our vision is to be the leader in gaming, entertainment and hospitality in our communities. Our teams are made up of people who are our heart and soul and represent over 70 different cultures. We're extremely proud of our diversity and it is important to us that our people have opportunities to learn and grow within our communities.

We are now looking for an ICT Field Service Technician to join our team.

**_ So, what does the role look like?_**

This is not your everyday, run of the mill ICT Helpdesk role. Our ICT Field Services Technicians are constantly on the go, either onsite in the casino assisting with moving gaming machines, in the restaurants troubleshooting or upgrading our point of sale machines or working with our corporate staff set up large conferences and events. Our IT Head Office is based in New Zealand so our Adelaide based technicians get to experience a variety of hands on tasks every day, making this role truly unique.

**_ What you will look like?_**

You will be enthusiastic, proactive and approachable. You will display top notch customer service by always driving yourself to find an appropriate solution as quickly as possible and you will enjoy comradery between your teammates.

**_ Technical skills you need to have;_**
- Windows 10
- Active Directory
- File and Data Management
- Backups via Veeam
- MS Office, O365, Exchange
- Working knowledge of Cisco networking environment, Experience on Cisco CLI
- Experience working with SCCM deployment tools and Point of Sale technologies (Highly desirable)
- A relevant tertiary qualification (CCNA, MCSE or studying towards) along with at least 2 years' experience in a Windows Server Environment (Highly desirable)
- Knowledge of IP Cameras (Desirable)
- The ability to work a rotating roster spanning all days of the week

***_What's in it for you?_**

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;
- Free employee meals available at our employee restaurant
- In-house dry-cleaning service, which is also available for personal use at a discounted rate
- Subsidised car parking and public transport tickets
- Discounts available across SkyCity Adelaide outlets
- Employee reward and recognition programmes
- Fantastic career and professional development opportunities as we grow.

It really is an exciting time to be joining SkyCity Adelaide. This is your chance to make your mark, make a difference and together, we can make magic

***_No recruitment agencies please._**
- At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce. We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs._

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