Dental Receptionist

Dock Dental is looking for a Dental Receptionist to help us provide the best customer experience in dental care.

**If you have these skills or experience, we are looking to hear from you.**
- At least 1 year of working experience in customer facing role in Australia
- Cares about high quality customer experience
- Friendly personality with excellent communication skills
- Team player who thrives in collaborative environment.
- Basic computer and administrative skills.
- Experience in dental or health and wellness services will be highly regarded

**Key Responsibilities**:

- Patient management - answering phone calls, welcoming patients, helping them, and ensuring their comfort throughout their visit.
- Handle patient inquiries and concerns, providing timely resolutions to maintain high levels of patient satisfaction.
- Manage patient bookings and maintain communication with patients to build long lasting relation
- Manage patient payments and documents
- Oversee supply orders and deliveries.
- Day-to-day practice operations and oversee administrative tasks, and facilitate smooth clinic functions.

**About Dock Dental**
- Well equipped and newly renovated location constantly commended by patients as one of the best they have seen
- Much loved neighbourhood clinic
- A strong patient base with one of the most wonderful people in Sydney
- Friendly and family like team to work with
- Easy access - close to buses, ferry and easy availability of parking

**To apply, please include your resume and what interests you in our practice**

**Job Types**: Full-time, Part-time

Pay: $25.00 - $35.00 per hour

Supplementary Pay:

- Annual bonus
- Overtime pay
- Performance bonus

**Experience**:

- Customer Facing Role: 1 year (required)

Licence/Certification:

- working rights in Australia (required)

Work Location: In person