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Security Monash Health

3 weeks ago

Cranbourne, Australia Monash Health Full time

Job Requisition ID: 5414
- Legal Entity: Monash Health
- Location: Cranbourne, VIC, AU, 3977
- Employment Type: Full Time and / or Part Time
- Posting Date: 18 Aug 2025

**Monash Health is a great place to work**
- Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.
- To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

**Be part of something bigger - protect and support those who care for our community.**

At Monash Health, our Security Officers play a vital role in maintaining a safe, secure and welcoming environment for our patients, visitors and staff. This is more than just a security job — it’s an opportunity to contribute to the delivery of quality healthcare across Victoria’s largest public health service.

**About the Role**

As a Security Officer, you will deliver a high-quality, responsive and customer-focused security service across all main hospital sites and select large community-based sites. This includes ensuring physical safety, protecting hospital property, responding to emergencies, and supporting efficient traffic and parking management. Our high quality security service is responsible to not only provide patients, visitors, staff with an environment which affords individual physical safety, and also the safeguarding of Monash Health property and emergency responses.

Your day-to-day responsibilities will include:

- Responding rapidly and professionally to all emergency calls, including duress, fire and other critical alarms.
- Operating and monitoring CCTV systems and safeguarding patient valuables.
- Providing patrol and escort services, managing car park access, and serving parking infringement notices.
- Assisting with mortuary duties, including body releases.
- Issuing and managing ID and access cards, and performing site lock-ups and unlocks.
- Maintaining detailed knowledge of hospital layouts to assist with rapid response.
- Upholding Monash Health's values in every interaction.

**About You**

You are a reliable and professional team player with a strong work ethic and a calm, empathetic approach to conflict resolution. You understand the unique challenges of working in a healthcare environment and bring a customer service mindset to every situation.

You will also bring:

- Excellent interpersonal and communication skills.
- Honesty, integrity, and a professional attitude.
- The ability to work independently and as part of a team.
- Knowledge of conflict resolution and de-escalation techniques.
- A commitment to following procedures, policies and safety protocols.
- Physical fitness and the ability to respond quickly to urgent situations.

Security experience in a healthcare or high-demand environment is highly regarded.
- Previous experience as a Security Officer (ideally within a hospital/health setting)
- Code (black, grey etc) response participation requirements
- Demonstrated knowledge of current emergency response including the operation of fire panels, OWS and EWIS panels
- Proven ability to negotiate and resolve conflict situations
- Intermediate verbal and written communication skills to enable you to prepare incident and other reports to meet Police and legal requirements.

To be successful in obtaining this role, you will need to have:

- Current Victorian Security Guard and Crowd Controller Licence
- Certificate III in Security Operations Unarmed Guarding and Crowd Control OR Certificate II - Unarmed Guard and Crowd Control
- Current open or provisional Victorian Drivers Licence

For a confidential discussion and to explore the opportunity further,**please call Robert Symonds 0419 480 266**

**Position Description can be found below**

**#5414 MH Security Officer Position Description July 2023.pdf**

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

**How to Apply**

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

**Applications close: 2nd September 2025