Parts Manager

4 days ago

Otago, Australia CLAAS Harvest Centre Dunedin Full time

**Why work with CLAAS**:

- **Competitive rate | Company uniform**:

- **Career Progression | On the job coaching | Training budget**:

- **Approaching 50 years of dedicated service and proudly family owned**:

- **Job security and fulfilment working with a business that has a full order book and well-established, long-lasting customer relationships**:

- **Take advantage of our Landpower Plus benefits scheme, offering discounts with health providers, retailers, and travel providers**

**Our Company**:
Established in 1975, we’re a family-owned supplier and distributer of the best combines, foragers and hay equipment representing global agricultural giants such as CLAAS, AMAZONE, and JCB through 32 dealers across Australia and New Zealand.

**About the role**:
Reporting to the Branch Manager, the **Parts Manager** will support the operations, sales, and distribution for the parts department and will oversee daily operations, from ordering and receiving stock to packing shipments, ensuring timely completion of sales and orders, and distribution.

**Other responsibilities include**:

- Act as the primary point of contact for product inquiries and manage customer expectations regarding part pricing and availability
- Ensure timely execution of daily parts activities, including sales, back orders, forward orders, stock transfers, and distribution
- Supports precise inventory management and maintains parts department cleanliness and organizes proper shelving for all components
- Stays informed about new products, product updates, and changes, as well as improvements and removals of existing parts
- Inputs invoices and raising of purchase orders while ensuring prompt completion of purchases, sales receipts, and credits
- Effectively oversee, guide and mentor the Parts Team to ensure they are a successful and motivated team
- Cultivate strong bonds with our valued customers

**Who are you**:

- Demonstrates excellent management and leadership abilities to maintain team motivation
- You have experience in parts and/or inventory systems
- Your attention to detail is excellent, you are organised and can efficiently complete tasks
- You’re passionate about customer service and you have a great work ethic
- You are Proficient in Office 365 and computer systems
- You have a valid driver’s licence

**How to Apply**:
**Are you CLAAS?**

**Family is key to us** We’re a family-owned business, we employ people with families to care for, and provide resources to support families in the farming community enabling their success as they feed our world.

**In It Together**, **Front Up**, and **Keep Growing** form the backbone of what is a dynamic business, providing a challenging and stimulating environment.

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