Security Officer Mobile Patrols

**About Certis Security Australia**

**About the Opportunity**

Be part of a leading global security company and realize your potential with Certis as we journey with you through our diverse range of career opportunities - from security operations to technology roles and professional functions.

An exciting new opportunity has become available within a team at WaterNSW - Various sites in Metro - New South Wales. We are seeking an experienced Security Officer/ Patrols Officer to work on a Full-Time/Casual basis.

**Responsibilities**:

- Conduct regular mobile and foot patrols of site assets
- Perform unlock and lock up of access points within sites
- Monitor, control and maintain Access Control equipment
- Provide Customer Service to all stakeholders
- Investigate and appropriately action all complaints received by stakeholders
- Assist in the installation / removal of equipment relevant to channeling stakeholders in and out of the premises
- Arming and Disarming an Alarm Systems
- Maintaining and controlling relevant equipment e.g. keys, swipe cards.
- Reporting incidents and breach of Security immediately
- Completing documentation that accompanies any of the above activities, including access registers, checklists etc.

**About you**
- Full vaccination is mandatory for all applicants
- Minimum 2 years experience in similar patrols role
- Possess current First Aid certificate
- Full New South Wales Drivers Licence
- Hold a valid New South Wales (minimum Class 1 AC Security Licence)
- Be prepared to work AM/PM shift work rosters with varying hours of attendance including weekend work.
- Be physically fit, well presented/ groomed with pleasant disposition
- Have strong organizational skills and ability to manage multiple tasks
- Able to work well and remain calm under pressure
- Have effective communication skills both verbal and written communication
- Demonstrate a strong customer focus and be able to live our values
- Good understanding and experience in WHS and emergency response management procedures;
- Strong experience in conflict resolution; and Good report writing skills.
- Be capable of learning new skills quickly
- Exceptional Customer service skills
- Being flexible and adaptable
- Attend relevant onsite and offsite training

**Benefits & Culture**
- Friendly and inclusive environment
- Growth and development are supported and promoted
- A discount program where employees, and their family members, can save at over 400 retailers Australia wide
- A well-being program that provides advice about mental, physical, and financial well-being
- An Employee Assistance Program (EAP) that is available to employees and their families
- Cultural diversity is valued and supported
- Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

**Diversity Statement**

NSW - Master Licence 405149073

ACT - Master Licence 17501742

QLD - Security Firm Licence 3158254

SA - Security Agents Licence ISL 235794

VIC - Private Security Business Licence 689-218-50S

VIC - Private Security Business Registration 689-218-92S

WA - Security Agents Licence SA58716

**Job Types**: Full-time, Casual

**Benefits**:

- Employee discount
- Professional development assistance
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Penalty rates

Licence/Certification:

- First Aid Certification (required)
- 1AC Security licence (required)
- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: One location