Digital Content Advisor

Location: Melbourne | CBD

Job type: Full time / Ongoing

Organisation: Department of Health

**Salary**: $92,332 - $104,762

Occupation: Communications, Marketing and Media

Reference: VG/DH/CE/1790021

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.

**About the role**:
The Digital Content Advisor is responsible for the creation, review, publishing and coordination of high quality and accurate digital content which meets departmental and WoVG standards.

The role manages the updating, editing and publishing cycle of web pages across the department main websites, health.vic and Better Health Channel.

Under the direction of the Digital Content lead, they will effectively manage and balance priority work, stakeholder needs, and the delivery of high-quality digital content to enable achievement of the department's strategic objectives.

They work closely with Branch colleagues and relevant business areas within the department and will use creative content to tell stories that demonstrate the benefits of government policies and initiatives. They are responsible for ensuring all content is clear, engaging and timely, and aligned to the department's digital strategy and strategic plan.

As appropriate, they may also be required to provide support to other teams across the Branch as and when needed, including participating in out of hours media and emergency rosters, providing support for public emergencies, large-scale communications campaigns, and other high priority projects, contributing to the effective management of work across the Communications and Engagement Branch and department.

**About us**:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

**How you'll make a difference**:
**Suitable applicants will be able to demonstrate**:
**Knowledge and Skills**

Project Management - Consults, liaises with and influences key stakeholders; produces detailed project plans where objectives are clearly defined and action steps for achieving them are clearly specified; monitors performance against objectives and manages project risks and issues; ensures project objectives are met.

Problem Solving - Seeks all relevant information for problem-solving; liaises with stakeholders; analyses issues from different perspectives and draws sound inferences from information available; identifies and proposes workable solutions to problems; implements solutions, evaluates effectiveness and adjusts actions as required.

Systems Thinking - Diagnoses trends, obstacles, and opportunities in the internal and external environment; understand the linkages between natural systems and communities to inform policy; conceptualises and defines the systems working within the organisation

Planning and Organisation - Sets clearly defined objectives and priorities and operates accordingly, reviewing and adjusting as required; identifies processes, tasks and resources required to achieve a goal; establishes systems and procedures to guide work and track progress; recognises actual and potential barriers and finds effective ways to deal with them.

**Personal Qualities**

Teamwork - Cooperates and works well with others in the pursuit of team goals; collaborates and shares information; shows consideration, concern and respect for others' feelings and ideas; accommodates and works well with the different working styles of others; encourages resolution of conflict within group.

Conceptual and Analaytical Ability - Deals with concepts and complexity comfortably; uses analytical and conceptual skills to reason through problems; has creative ideas and can project how these can link to innovations.

Creativity and Innovation - Generates new ideas; draws on a range of information sources to identify new ways of doing things; actively influences events and promotes ideas; translates creative ideas into workplace improvements; reflects on experience and is open to new ways to improve practice.

Integrity - Committed to the public intere