Manager, Regulatory Affairs

**Sydney CBD**
- **Build and manage effective relationships with key regulatory stakeholders**:

- **Access to our Employee Assistance Program**:

- **Hybrid working environment, offering a highly competitive salary**

**About the Role**

The Manager for Regulatory Affairs is a key liaison between icare and our regulators. The Manager assists the Head of Regulatory Affairs to lead and monitor strategic and operational regulatory engagement across icare in support of organisational goals. The Manager Regulatory Affairs is important in proactively managing and responding to regulator requests in a timely manner and supporting the business in preparing responses to regulator enquiries.

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards

**Duties**

It’s an exciting time at icare where no two days are the same; as a **Manager, Regulatory Affairs**at icare you will:

- Prepare high quality submissions, responses to letters of enquiry and audits from Regulators as required.
- Provide strategic and operational regulatory advice to internal stakeholders to build relationships with our regulator and ensure regulatory compliance.
- Facilitate and where required contribute to Regulatory audits or reviews, ensuring follow through and that corrective actions are implemented where needed.
- Contribute to the creation and implementation of the Regulatory Affairs and Stakeholder Relations and Policy strategies, providing advice, assistance and leadership. Collaborate with cross functional teams (legal, operations, quality assurance) to integrate regulatory considerations into business planning.
- Ensure that internal regulatory documentation, compliance registers and records are kept in accordance with governance requirements.
- Contribute to risk assessments and mitigation strategies relating to regulatory compliance.
- Train and support staff to build regulatory awareness and capability across the organisation.
- Protect icare’s brand when engaging with stakeholders and deliver consistent information in high pressure situations.
- Develop, communicate and implement effective strategies and processes for the Regulatory Affairs team that support all icare service lines.
- Manage complex and sensitive consultations and negotiations with internal and external stakeholders to ensure that the matters are effectively addressed.
- Develop and maintain in-depth understanding of the key objectives and risks associated with icare initiatives and be able to deliver accurate and consistent information to our Regulators.
- Maintain strong working relationships with key external stakeholders to effectively engage, negotiate and influence outcomes aligned to icare’s business model.
- Implement the tracking and reporting of regulator engagements to provide timely and accurate reporting, advice and thorough communications.
- Work closely with service line specialists, Legal and Risk and Compliance team members to ensure that a coordinated and consistent approach is adopted across the Regulatory Affairs Team.
- Engage closely with the broader Risk and Governance function to provide support developing a cohesive Risk and Governance strategy and support to icare service lines.

**Skills & Experience**
- Degree in Law, Public Policy, Business or a related discipline.
- Minimum 5 years’ experience in a regulatory, compliance or Policy role.
- Familiarity with government processes, policy development and consultation practices
- Excellent communication & stakeholder engagement skills, including the ability to influence and negotiate effectively.
- Exceptional written skills to prepare clear, accurate and persuasive submissions and documentation.
- Analytical and strategic thinking with strong attention to detail
- High level of integrity, discretion and professional judgment.
- Organised and proactive with the ability to manage multiple deadlines

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Company**

Our purpose is to care for the people of New South Wales, building confidence and trust so our communities can thrive. As NSW’s agency of insurance and care, in the past year we insured 338,000 businesses, covering four million workers and supporting 92,000 workers with injuries. We cared for over 1,800 people severely injured on our roads and supported more than 5,450 impacted by a dust disease. We helped 775 homeowners, insuring $20.9 billion in residential projects, and continue to protect $436 billion in NSW Government assets including iconic landmarks the Sydney Harbour Bridge and Opera Hous