Duty Manager

2 days ago

Canberra, Australia Harris Farm Full time

Team-based environment
- Access to company benefits including up to 25% discount stores
- Take your managerial skills to the next level

**Duty Manager | HARRIS FARM MARKETS**
- Step into leadership. Grow with a business that’s fresh, fast-paced, and full of flavour._

At **Harris Farm Markets**, we do fresh food differently. We’re a proudly family-owned Australian business with over 40 years of retail experience and a reputation for quality, sustainability, and innovation. With 30+ stores across NSW, ACT and QLD (and growing), we’re on a mission to make great food more accessible, and more exciting for every Australian.

We’re now looking for passionate, hands-on and driven **Duty Manager** to join our team. If you're ready to step up and have excellent leadership skills, then this is your opportunity to let those skills shine

**The Role**:
As Duty Manager, you’ll work closely with the Store Manager with the ins and outs of running a high-performing retail store. From team leadership and operations to merchandising, compliance and delivering an outstanding customer experience.

You’ll be part of our structured **Store Manager Program**, which combines on-the-job coaching with off-the-floor development, tailored to your pace and experience. This is a stepping-stone to bigger opportunities within Harris Farm, and we’ll support you every step of the way.

**Key Responsibilities**:

- Work along side the Store Manager with day-to-day operations, including rosters, team performance, and store presentation.
- Lead by example, championing our values and creating a positive, inclusive team culture.
- Maintain high standards across merchandising, stock control, food safety and compliance.
- Deliver exceptional customer service and help your team do the same.
- Contribute to sales performance by helping drive store KPIs (NPS, eNPS, wage targets, shrink/margin).
- Take ownership of store standards, from cleanliness and ticketing to uniform and product quality.
- Play a key role in staff onboarding, development planning, and team engagement.
- Support the execution of in-store events and seasonal campaigns.

**About You**:

- You bring previous retail managerial experience and a passion for stepping up.
- You’re confident, proactive and people-focused, a natural motivator and communicator.
- You’re hands-on, reliable, and ready to tackle whatever the day throws at you.
- You care about doing things well, from food quality to compliance, you don’t cut corners.
- You align with our values of **quality, integrity, sustainability and community**.

**Why Harris Farm?**:

- A vibrant, growing business with strong values and a clear purpose.
- A culture that recognises and develops potential as we encourage and like to promote from within.
- Staff discounts you’ll genuinely love.
- Be part of a business that supports local growers, champions sustainability, and makes food retail feel good again.

**Ready to grow your leadership career with Harris Farm Markets?

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